• Report: #996971

Complaint Review: T-mobile cellular

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Mon, January 14, 2013
  • Updated: Mon, January 14, 2013

  • Reported By: phil — Saint Helens Oregon United States of America
T-mobile cellular
Internet United States of America

T-mobile cellular passed me back and forth between support and stores, lack of customer service, nothing fixed Internet

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I have had nothing but problems with my T-mobile Samsung phone since I changed over my service to another company. I have gone out of my way to call or travel to speak to representatives about my problem and they keep swapping me back and forth between the store employees and customer service representatives on the phone to no avail. All I've been asking them to do is flash/jailbreak or unlock my phone so I may delete the old APN. They have even given me the samsung factory reset/unlock code and it doesn't work the way they said it would. I'm to the point of taking my phone back to a T-mobile store and asking them to trade me an equal phone in place of mine(which will never happen)or throwing it down on the counter and walk off and file a lawsuit, I don't know what else to do, I'm done being a yoyo!!! The only thing they haven't done is try to pawn me off on samsung, which isn't going to work because one of the store reps told me it was a T-mobile problem not samsung.

This report was posted on Ripoff Report on 01/14/2013 09:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/T-mobile-cellular/internet/T-mobile-cellular-passed-me-back-and-forth-between-support-and-stores-lack-of-customer-s-996971. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on T-mobile cellular

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory