• Report: #598

Complaint Review: TAIL O' THE PUP

  • Submitted: Fri, August 06, 1999
  • Updated: Fri, April 23, 2010

  • Reported By:
TAIL O' THE PUP
Rt. 86 Nationwide U.S.A.

Credit Card Fraud Ripoff- Tail O' The Pup Restaurant Lack Placid, Saranac Lake, Ray Brook NY, North Country Adirondack Mts. New York .. * Rebuttals from devotees & from the victim, employees abused *EDitor's Comments

*Consumer Comment: ALL TRUE

*Consumer Suggestion: We Had The Same Thing Happen To Us.

*Consumer Suggestion: We Had The Same Thing Happen To Us.

*Consumer Suggestion: We Had The Same Thing Happen To Us.

*Consumer Suggestion: We Had The Same Thing Happen To Us.

*Consumer Suggestion: How About Someone With An Objective Stance ?

*Consumer Suggestion: How About Someone With An Objective Stance ?

*Consumer Suggestion: How About Someone With An Objective Stance ?

*Consumer Suggestion: How About Someone With An Objective Stance ?

*Consumer Suggestion: it might be georgia

*Consumer Comment: Katie may be 14 but she did not write that rebuttal

*Consumer Comment: Dumpy looking place

*Consumer Comment: Dumpy looking place

*Consumer Comment: Dumpy looking place

*Consumer Comment: Dumpy looking place

*Consumer Comment: Dumpy looking place

*Consumer Comment: How ED stays in business

*0: EDitor's Comment to the above REBUTTAL TAIL O' THE PUB ..Claiming an employee was fired for stealing is a common practice among many businesses

*UPDATE Employee: The Tail has new policies

*0: "Get it the f'...k out of here before I put it on the fu ..kin menu !!"

*0: I myself am an ex employer of Tail O'The Pup and i myself can say that the place shouldn't even be open

*0: Ed is not exactly the nicest boss. *EDitor's comment to the REBUTTAL

*0: He started swearing at my mother in front of all the other customers and telling her she didn't know what she was talking about.

*0: Even the reporter from the Press Republican said he had caught him in some lies and did not believe much of anything he said.

*0: Read these other Rip-off Reports on Tupper and Saranac Lake ..Just click on a title below

*0: I think that it was about time that someone said something out load.

*0: Ex-employee speaks out, ..As for the comment..."just ask the locals"...I am one. Ask why they call him "coke head ed"

*0: He is a pig and a liar, just ask the locals.

*0: Eddie turned out to be an old acquaintance from some 24 years ago

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ORIGIONAL SUBMISSION DATE 8-6-99
UPDATED 2-5-00
UPDATED 4-27-00
UPDATE 3-10-01 ..ex-employee speaks out
UPDATE 3-27-00
UPDATES Below..(too many more to mention)

Tail O' The Pup Restaurant Adirondack, Lack Placid, Saranac Lake, Tupper Lake New York, RayBrook, NY, Upstate New York ..A Rip-Off & A Fraud! They also own the Dune Dog Drive In in Jupitor Florida.

I've eaten in Restaurants at all the Adirondack Mountain towns between Long Lake New York, Tupper Lake, NY, Saranac Lake New York, and Lake Placid, NY, and the following never happened to me before.

I always see their massive TV advertising. Before I went to eat there I was warned by several friends, "their portions are small, prices are high and the food is no good." Well, they were right about that. Plus the bathrooms are filthy, and smelly.
__________
THE FRAUD
__________
I met several friends there. We each paid our own food bill in cash. Mistakenly, I left my folder on the table with my wallet. I didn't realized it until about one hour later. I called the restaurant to ask if they found it. I then heard a lot of talking in the back round that sounded
suspicious. Finally I was told, .."yah it's here." I then said, thank you, I'll be there in about 1 hour to pick it up. I get there to pick it up, everything seems to be fine, nothing missing.

Three weeks later, I get my bill with 2 charges on it!
On 7-13-99 there is a charge for $87.16.
On 7-14-99 another charge for 95.16!
On 7-14-99 I was more than 250 miles away from that location, using my credit card in another city? How could they do this?

I immediately called the owner, but for 5 days I got the run-around. Finally I had to trick them and I got the owner Ed to the phone who told me F- U !! .. Prove it, and then hung up the phone on me. I tried calling back several times and they just hung up on me.
__________________________________________
ALWAYS BRAGGING, THE COPS ARE HIS FRIEND!
...we found out, ..that's a big lie!
__________________________________________
I tried calling back the next day and the manager told me that the State Trooper Police always eat here and they are friends with the owner, that the owner was going to file harassment charges against me for calling!
I'm told by 2 other locals in the town, that the State Police, State Troopers eat for free or for very little. Typical small town BS. .... NOT SO! read below!
______________
UPDATE 2-5-00
______________
I was recently informed, Yes, police do eat there (sometimes), BUT not for free! Just because police do sometimes eat there, ..this is all in the owners head, bragging, acting like a big shot. State Troopers are not his friend, not by a long shot!

After all, the State Troopers Headquarters are in walking distance.
______________

I filed fraud charges against them with the credit card company. They will probably lose their credit card privileges.

I've eaten for years in all the surrounding Adirondack Mountain towns between Long Lake New York, Tupper Lake NY, Saranac Lake New York, and Lake Placid NY, and this never happened to me before. Ever!

There are many good restaurants in the Adirondacks you can have fresh fish, Lobster and steak. Check them out!

Ted101@aol.com
______________
UPDATE 4-20-00
______________

About 1 month ago I learned that this dirt bag was caught dumping the grease from his fryers out back in the woods.
He was doing this for a long time.

I've also received e-mail from many consumers across the country that have eaten there with anything but a pleasant experience.
One woman from Lake Placid New York said she was there at the end of last summer. She tried to pay by credit card and was told, they no longer have credit card capabilities.

I was also informed by my credit card company, that both the charges were completely reversed back to the Tail O' The rip-off PUP. The PUP did not contest it.

I'm not finished with them yet!

ted101@aol.com

......... Consumer Rebuttal below.................

From: Jason Heffner Jason@gleeble.com
To: info@badbusinessbureau.com

Subject: Rebuttal- Tail O the Pub
Sent: 8/10/00 9:40 AM

#1- You just sound like a very miserable individual.

#2- I have been to both the Tail-o-the-pup and to the Dune dog. I loved both places. I have been going to the tail-o-the-pup for 10 years. They are friendly and courteous. Their portions are good, and prices are good.

#3 When my wife and I went to the dune dog on our Florida vacation, my wife wore her tail-o-the-pup shirt. The owner came out aqnd gave us free Dune dog shirts.

So I disagree with your bashing of the tail-o-the-pup. You obviously had a bad day, and were looking to take it out on someone....

Jason Heffner
Jason@gleeble.com

UPDATE 8-11-00..now a NOTE FROM the victim below

Jason,

#1... Yes, I was having a bad day, just after I finished eating and got very sick. I guess some people could eat Junk at this over rated and promoted s**t hole! Locals who know the reputation, never eat there. The health department has had problems there I'm told by many, but the health department has a lot to be desired.

#2... Credit card fraud. How do you explain that? The credit card company said it was fraud. The not so reputable owner just hung the phone up on me when I asked him about the charges. Why has he not contacted me to reimburse me?

#4... In a recorded phone conversation in the early morning on 8-11-00, the head Chef Dan stated that, "there have been many reports of food poisoning, but that was all rumor." Dan, can you believe that's all rumor? Dan di not think so.

Dan also stated to me that that the Police eat here all the time, AND, that his kids go to school and play ball their kids. I then asked Dan the head Chef, what is that comment mean? .. I got no answer.

#5... Hey Jason, I live 4,000 miles away and I know many people in Lake Placid and Saranac Lake. The known reputation of Tail O the Pub is, filthy, small portions, over priced, common for people to get sick, the owner is not well liked not only by the locals but also by many local Police. Yes, I'm sure some cops eat there and people who pass through town will unknowingly eat there, after all, your on a tourist hwy.

Finally Jason, that's nice, he gave you a T-shirt, .. we all have our good moments, I'm sure he had some other motive. Why don't you ask the owner why he has not called me to reimburse me for running my credit card through for about $95.16 twice 2 different days, when all I had to eat was about $7.50 in food I got very sick from? Remember, I was more than 250 miles away when the charges were made and used my card about the same time while I was more than 250 miles away!

To date, I have have more than 25 other e-mails supporting my experience to your 1 compliment. We can just let the readers of this web site make their own decision if they want to eat at Tail O' The Pub.

If you see the owner again, ask him if he is still dumping the grease from his fryers out back in the woods behind Tail O the Pub where the campers are?

EDitor@RipoffReport.com

...........REBUTTAL................

From: Kat2310026@aol.com
To: info@ripoffreport.com

Sent: 9/2/00 8:30 PM
Subject: Rebuttal%20to%20Report

Hi Ted101. I just turned 14 and I was looking for a job and I actaully just started looking for a job. I just got a job exactly one a week ago at Tail O' The Pup and frankly I don't like you saying bad things about it. I mean I was and unexperienced worker and they gave me a job right away and everyone there is extremely nice and have treated me and their customers very kindly.

Everything is very organized and the portions aren't small at all. I don't know what your talking about small portions and high prices and bad food. The service is quick, the employees are nice, the food is big portioned and good (I should know I do eat there everyday I work), and theres live music later that day which everyone enjoys, and me and all the other employees, no
matter how busy we are, always keep the place clean. The boss Ed is very nice too.

All our customers, since I've been here, always complement and sometimes even ask for business cards for their friends. We do really good business too, I should know, I'm a food runner and food runners always know how busy the place is.

I suggest you try eating there again, give the place a second
chance. Oh and I do believe we are still taking credit cards so I'm afraid I don't know what your talking about when you say that we no longer have credit card cababilities.

Yours Truely,
Katie

.........note from the VICTIM

Katie, congratulations on your 14th birthday! You've only been working there a week, give it a chance. This man will not change his ways over night. Since you are only 14, eating out, how could you know what usual portions are? No offense.
Let me give you some facts that will not change.

FACT: After this incident, we received many e-mails stating they DID loose their credit card privileges. I even called personally last year and they said, "No, we do not take any credit cards" If they got their privileges back, it might be under a different name. The credit card company even said they have had problems before.

FACT: They did get caught dumping grease in the woods where tourists are camping.

FACT: EX employees agree with everything in this report.

FACT: The place has had in the past a filthy reputation. It is most likely this report that has put a fire under their butt!

FACT: I will eat there again when the owner reimburses me for the money he tried to rip-off me, causing me the hassle of having to call my credit card company and had to cancel my credit card. This was a pain in the butt! This was a major inconvenience. Ask the dirt bad owner (nick-name given by locals) why he did not come to the phone or check into the matter. He told me to go f ' my self when I asked him why he will not check into it? Would you like me to call the restaurant and play back the tape for you?

Katie, if you are really 14 and someone did not put you up to this, I give you a lot of credit for responding. I'm sure this owner is trying to make things right now by cleaning up his act. The badbusinessbureau.com does influence businesses to do the right thing. Let him know, things will not be right until he pays the full damages with a full apology.

Ask the owner why he has not responded to the charges?

ed@badbusinessbureau.com

Tupper Lake & Saranac Lake getting the long over due publicity it so richly deserves. CLICK HERE ..Read about all the corruption on businesses, Police & Probation Department, Sunmount Developmental Ctr., Jack Delehanty Asst. District Attorney & much more!

This report was posted on Ripoff Report on 08/06/1999 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/TAIL-O-THE-PUP/nationwide/Credit-Card-Fraud-Ripoff-Tail-O-The-Pup-Restaurant-Lack-Placid-Saranac-Lake-Ray-Brook-598. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
0Author 29Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

ALL TRUE

AUTHOR: Harris G - (United States of America)

Locals stay away from the place like its plagued, I should have known. I stopped there with my family and we ordered ribs. Now, I'm not too picky about what I eat, but food quality should reflect the price. It took about 30 minutes before the waitress took our order(we were about ready to leave, i mean half hour of just sitting around and waiting for someone to take an order is a bit out of line. They had a few people there, so i will let that slide) Our ribs were tiny and shriveled up, tough as hell. The servings were tiny by any standard. The ribs were cold when we got them. I asked the waitress about getting something warmer, but she basically toled me to get screwed. Now comes the check...it was $82 for 3 people. Now I was a little disappointed in the meal and the price, but i looked at the menu and knew what i was getting into(money, not food quality and serving size) so I hand her my credit card, she informs me that they do not take them. I think to myself OK ill just pay and get the heck out before i get any more surprises, so i hand her a $100 bill. 15 minutes later she comes back and asks if we want anything else, I say yes my change. She goes on to tell me that she thought it was her tip and that it was "less than what she normally gets" and besides tips are mandatory. Now im a calm guy, but if someone wants a tip from me they better not make me sit around and wait, only to get ill prepared, overpriced food. I tell her that i want my change and the receipt back. She went and got the manager who was less than friendly, using some 4 letter words around my 8 year old son. At this point im about ready to snap, and tell him that im not leaving till i get my change back and speak to the owner about his conduct. The owner comes out half drunk and tells me that the state troopers are on their way to escort me out. When the troopers came, they spoke with the owner and manager first. They came over to me and my wife and son shortly after and asked for identification. I gave them my shield(I'm a state trooper downstate) and explained them my situation. They went back and had a few words with the owner, and i promptly had my change back(all of this could have been avoided if the business ran the way its suppose to) On my way out the trooper toled me that the place is a dump, the locals stay away because of the guys "less than perfect" track record. Do yourself a favor and STAY AWAY!!!
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#2 Consumer Suggestion

We Had The Same Thing Happen To Us.

AUTHOR: Tiger - (U.S.A.)

We live in Gresham/Troudale/SE Portand and had the same thing happen to us at The Big Apple Pizza Palour on 257th and Division Street.

They charged us for 2 pizzas. And then became difficult when we demanded the second one be taken off.

What we have learned:

1. Your debti/credit card was basically stolen.

2. Report your debit/credit card as stolen to your bank and they have to:

Close the account

Not charge you for any illegal transactions

It allows you to file a police report

This is the only way you can be safely covered.


3. If you just complain to the bank, and argue with the restaurant, you are liable for any charges on your debit/credit card. The bank will treat you as if you are just trying to get out of paying for stuff, the bank doesn't really care about you the person.

4. We have noticed more problems with 'restaurants" that have "video poker etc" in their establishments. These places make so much money on gambling, that they really don't need to have a service like "real food" etc. And many of "their employees have GAMBLING PROBLEMS"


Good Luck.
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#3 Consumer Suggestion

We Had The Same Thing Happen To Us.

AUTHOR: Tiger - (U.S.A.)

We live in Gresham/Troudale/SE Portand and had the same thing happen to us at The Big Apple Pizza Palour on 257th and Division Street.

They charged us for 2 pizzas. And then became difficult when we demanded the second one be taken off.

What we have learned:

1. Your debti/credit card was basically stolen.

2. Report your debit/credit card as stolen to your bank and they have to:

Close the account

Not charge you for any illegal transactions

It allows you to file a police report

This is the only way you can be safely covered.


3. If you just complain to the bank, and argue with the restaurant, you are liable for any charges on your debit/credit card. The bank will treat you as if you are just trying to get out of paying for stuff, the bank doesn't really care about you the person.

4. We have noticed more problems with 'restaurants" that have "video poker etc" in their establishments. These places make so much money on gambling, that they really don't need to have a service like "real food" etc. And many of "their employees have GAMBLING PROBLEMS"


Good Luck.
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#4 Consumer Suggestion

We Had The Same Thing Happen To Us.

AUTHOR: Tiger - (U.S.A.)

We live in Gresham/Troudale/SE Portand and had the same thing happen to us at The Big Apple Pizza Palour on 257th and Division Street.

They charged us for 2 pizzas. And then became difficult when we demanded the second one be taken off.

What we have learned:

1. Your debti/credit card was basically stolen.

2. Report your debit/credit card as stolen to your bank and they have to:

Close the account

Not charge you for any illegal transactions

It allows you to file a police report

This is the only way you can be safely covered.


3. If you just complain to the bank, and argue with the restaurant, you are liable for any charges on your debit/credit card. The bank will treat you as if you are just trying to get out of paying for stuff, the bank doesn't really care about you the person.

4. We have noticed more problems with 'restaurants" that have "video poker etc" in their establishments. These places make so much money on gambling, that they really don't need to have a service like "real food" etc. And many of "their employees have GAMBLING PROBLEMS"


Good Luck.
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#5 Consumer Suggestion

We Had The Same Thing Happen To Us.

AUTHOR: Tiger - (U.S.A.)

We live in Gresham/Troudale/SE Portand and had the same thing happen to us at The Big Apple Pizza Palour on 257th and Division Street.

They charged us for 2 pizzas. And then became difficult when we demanded the second one be taken off.

What we have learned:

1. Your debti/credit card was basically stolen.

2. Report your debit/credit card as stolen to your bank and they have to:

Close the account

Not charge you for any illegal transactions

It allows you to file a police report

This is the only way you can be safely covered.


3. If you just complain to the bank, and argue with the restaurant, you are liable for any charges on your debit/credit card. The bank will treat you as if you are just trying to get out of paying for stuff, the bank doesn't really care about you the person.

4. We have noticed more problems with 'restaurants" that have "video poker etc" in their establishments. These places make so much money on gambling, that they really don't need to have a service like "real food" etc. And many of "their employees have GAMBLING PROBLEMS"


Good Luck.
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#6 Consumer Suggestion

How About Someone With An Objective Stance ?

AUTHOR: Objective Person - (U.S.A.)

The guy below travels about, eats at eateries
and writes reviews.
After reading the complaints and then this review,
thanks, but no thanks. I'd rather do McDonalds.

Look for yourself and it is not slanderous in any way.
It's objective.
http://www.travelwithrj.com/tail-o-the-pup-lake-placidsaranac-lake-ny-area.html
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#7 Consumer Suggestion

How About Someone With An Objective Stance ?

AUTHOR: Objective Person - (U.S.A.)

The guy below travels about, eats at eateries
and writes reviews.
After reading the complaints and then this review,
thanks, but no thanks. I'd rather do McDonalds.

Look for yourself and it is not slanderous in any way.
It's objective.
http://www.travelwithrj.com/tail-o-the-pup-lake-placidsaranac-lake-ny-area.html
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#8 Consumer Suggestion

How About Someone With An Objective Stance ?

AUTHOR: Objective Person - (U.S.A.)

The guy below travels about, eats at eateries
and writes reviews.
After reading the complaints and then this review,
thanks, but no thanks. I'd rather do McDonalds.

Look for yourself and it is not slanderous in any way.
It's objective.
http://www.travelwithrj.com/tail-o-the-pup-lake-placidsaranac-lake-ny-area.html
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#9 Consumer Suggestion

How About Someone With An Objective Stance ?

AUTHOR: Objective Person - (U.S.A.)

The guy below travels about, eats at eateries
and writes reviews.
After reading the complaints and then this review,
thanks, but no thanks. I'd rather do McDonalds.

Look for yourself and it is not slanderous in any way.
It's objective.
http://www.travelwithrj.com/tail-o-the-pup-lake-placidsaranac-lake-ny-area.html
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#10 Consumer Suggestion

it might be georgia

AUTHOR: Alex - (U.S.A.)

Isn't is illegal to work in a restaurant under the age of 15? Maybe that is just in Georgia.
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#11 Consumer Comment

Katie may be 14 but she did not write that rebuttal

AUTHOR: Connie - (U.S.A.)

I came on to check my own ripoff report about my daughters deadbeat father and I started browsing around. Katie who commented above may be 14 but I highly doubt that she wrote that rebuttal. I have very good intuition but didn't need it for this one.

14 year olds do not use the grammar and puntuation the way she used it.



Maybe some of those people who are writing in support of ED are doing it in exchange for "coke".



I worked for a guy similar to this once...I don't know how they get away with it.
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#12 Consumer Comment

Dumpy looking place

AUTHOR: Tim - (U.S.A.)

Sorry to hear about all the problems you have had with this place. I drove buy the Tail o' pup and I have to admit I would not even think of stopping to eat there. Man some of these people who say this place is wonderful and superb apparently don't know what good food is. People find yourself a Golden Corral or Country Buffet and you will probably suffer less heartburn. This place looks like an old outhouse. I'm sorry for having to say this but I'm just being honest. Wouldn't even think of trying the food here!
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#13 Consumer Comment

Dumpy looking place

AUTHOR: Tim - (U.S.A.)

Sorry to hear about all the problems you have had with this place. I drove buy the Tail o' pup and I have to admit I would not even think of stopping to eat there. Man some of these people who say this place is wonderful and superb apparently don't know what good food is. People find yourself a Golden Corral or Country Buffet and you will probably suffer less heartburn. This place looks like an old outhouse. I'm sorry for having to say this but I'm just being honest. Wouldn't even think of trying the food here!
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#14 Consumer Comment

Dumpy looking place

AUTHOR: Tim - (U.S.A.)

Sorry to hear about all the problems you have had with this place. I drove buy the Tail o' pup and I have to admit I would not even think of stopping to eat there. Man some of these people who say this place is wonderful and superb apparently don't know what good food is. People find yourself a Golden Corral or Country Buffet and you will probably suffer less heartburn. This place looks like an old outhouse. I'm sorry for having to say this but I'm just being honest. Wouldn't even think of trying the food here!
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#15 Consumer Comment

Dumpy looking place

AUTHOR: Tim - (U.S.A.)

Sorry to hear about all the problems you have had with this place. I drove buy the Tail o' pup and I have to admit I would not even think of stopping to eat there. Man some of these people who say this place is wonderful and superb apparently don't know what good food is. People find yourself a Golden Corral or Country Buffet and you will probably suffer less heartburn. This place looks like an old outhouse. I'm sorry for having to say this but I'm just being honest. Wouldn't even think of trying the food here!
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#16 Consumer Comment

Dumpy looking place

AUTHOR: Tim - (U.S.A.)

Sorry to hear about all the problems you have had with this place. I drove buy the Tail o' pup and I have to admit I would not even think of stopping to eat there. Man some of these people who say this place is wonderful and superb apparently don't know what good food is. People find yourself a Golden Corral or Country Buffet and you will probably suffer less heartburn. This place looks like an old outhouse. I'm sorry for having to say this but I'm just being honest. Wouldn't even think of trying the food here!
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#17 Consumer Comment

How ED stays in business

AUTHOR: Amber - ()

I just recently moved to Florida from Saranac Lake, and as a native, i've heard stuff about tail all my life. Bad food...dangerous parking...but the thing that shocks me the most is how ED pays some of his employees.



Last winter i worked in lake placid at a hotel, and 2 employees there (the bartender, and the food and beverage manager) work at the tail durring the summer. Also i have many friends that do dishes there, are servers, and they've all told me that Ed tries to convince you to take your paycheck in Coke.



He is making people addicted, so he can save money. He's ruining peoples lives because he's a scumbag. I really think the police should be looking at him more then they do. I'm sure there are many x employees that will tell you that they were not fired because of "stealing" or being "drunk on the job", but because they didn't want coke as a form of payment for their hard work.
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Let me assure the good people of the Adirondacks and our readers, that there is no former employee of the Tail O' the Pub that is in any way affiliated with the Rip-off Report. In my opinion, the employee that wrote the above REBUTTAL is looking to score points with the owner or was instigated by the owner. There are other REBUTTALS posted above that were obviously instigated by the owner, as is the case with many of the REBUTTALS on other Rip-off Reports where the reported company or individual solstices employees and friends to post favorable REBUTTALS. How do we know this? Employees have contacted us after being solicited.



Employees stealing? Claiming an employee was fired for stealing is a common practice among many businesses when a business needs an excuse to fire someone, this claim allows the business to avoid paying out unemployment. A common practice in the Tri Lakes area.



I know this is a very long Rip-off Report, so lets not forget, the owner of this establishment Tail O' The Pup Restaurant charged my credit card days later while I was using another credit card, hundreds of miles away, in another state. Both charges were for almost $100.00 each, and my food order was under $10.00, and that was paid for in cash. The owner was contacted many times and would not come to the phone.


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#19 UPDATE Employee

The Tail has new policies

AUTHOR: Casey - ()

I am currently an employee of the Tail.....so I belive I know some of the people who made this page. Certain people who have sent information to this website claiming that they worked at the Tail were actually fired for stealing.



One individual was selling food on the streets that he stole from the restaurant. After he was fired, he was angry and is now affilaited with this website.



This individual, who was usually drunk during working hours, is using this website to plot revenge against the owner.



The Tail has new policies. No ex-cons will be hired. You can't be drunk on the job. (a little odd isn't it?). If you don't actually do the work you are supposed to, you will be fired.

The Tail O the Pup sells quality food with a quality staff.
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#20 0

"Get it the f'...k out of here before I put it on the fu ..kin menu !!"

AUTHOR: - ()

They filed the following to the above Rip-Off Report:



Their email: angelfire_22197@excite.com

Their name: non returning customer



Their relationship to the company: Another victim



Rebuttal:

It's not a big suprise that so many people have negative things to say about Eddy (AKA Dr. Y)



I remember Eddy losing his bar (Dr.Y's) back in the 80's,what a shame, it was the only place in the tri lakes where people under 16 could get a beer. Anyways, last summer, I went to the tail to meet a friend and have dinner,arriving a little early I sat by the fire pit with my friends dog to get comfortable when not more than ten minuts or so had passed, Eddy came towards the fire pit from the restaurant. I recognized him and thought

that maybe he was coming over to say "Hi,how are you tonight ?" Instead he stormed over towards my friends dog and myself and said (and I quote) "Who's f' ing mut is that?" When I attempted to respond he brushed by me like I was tumbleweed and uttered "Get it the f'...k out of here before I put it on the fu ..kin menu !!"



His words were clear,you can make allowences for some things,but

Eddy,you run a restaurant and not only represent that, but adirondackers as well !



How the hell do you manage to stay financially afloat?

But I guess from the nick name we can kind of figure that one out!
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#21 0

I myself am an ex employer of Tail O'The Pup and i myself can say that the place shouldn't even be open

AUTHOR: - ()

This email is a rebuttal to RipOff #598.

It was sent by Joan at tootsiemama@hotmail.com.



Credit Card Fraud - Tail O' The Pup Restaurant Lack Placid, Saranac Lake,Ray Brook NY, North Country Adirondack Mts. New York .. * Rebuttals from devotees & from the victim, employees abused (#598)



They filed the following rebuttal to the above Rip-Off Report:



Their email: tootsiemama@hotmail.com

Their name: Joan



Their relationship to the company: Owner



Rebuttal:

I myself am an ex employer of Tail O'The Pup and i myself can say that the place shouldn't even be open and if a health inspector was to go in to the place and really look at the food and the way the place is cleaned it wouldn't be open today.



They prepare the food (for instance the chicken and ribs)on a monday and put them in the cooker and they r there for the whole week until they r gone. Put in the cooler and the next day put back in the cooker the next day.



Ed hates to waste food and if he can avoid it he will. I have also had a confrontation with Ed.



My second day on the job i was eatin a sandwhich and he came in the back and started screamin at me for eatin.He was cursin like there was no tomorrow f_ this and f_that he even called me a stupid b***h. At this point i was very angry and i started screamin back at him and told him that he might be able to get

away with callin his other employees nasty names and screamin at them but i wasnt one to deal with it and that i would slap the s**t out of him and anybody that knows me knows i will. Ed is a coke head and the coke runs out of his buisness.



As for the abuse he is very abusive physically and verbally and when it comes to sexual harrasment Ed is number one. He has ripped off his employees and i know that for a fact cuz he ripped me off. He ripped off a paycheck and never filed my income tax returns.



My step father also worked there and can tell u that the food isnt all that it is cracked up to be.



Not only that he has poor people skills, when it comes to his customers he is very verbal and very stingy.



Ask Ed how many people got food poisoning from there in the summer off 2000? There were at least 15 cases.



So as far as this lady with the complaint about her credit cards there isnt one doubt in my mind that he did it and will probably do it again.



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#22 0

Ed is not exactly the nicest boss. *EDitor's comment to the REBUTTAL

AUTHOR: - ()

This email is a rebuttal to RipOff #598.

It was sent by Aaron Smallets at realcrazyguy@hotmail.com.



Credit Card Fraud - Tail O' The Pup Restaurant Lack Placid, Saranac Lake, Ray Brook NY, North Country Adirondack Mts. New York .. * Rebuttals from devotees & from the victim, employees abused (#598)



They filed the following rebuttal to the above Rip-Off Report:



Their email: realcrazyguy@hotmail.com

Their name: Aaron Smallets



Their relationship to the company: Consumer Suggestion



Rebuttal:

I have waited table at the "tail" for two years. Now I can say that the place is "hell" to work for. Ed is not exactly the nicest boss. But he has his ups and downs. But that happens at any job.



However, I can tell you out of all honesty, because I could really care less about ED, or the restaurant being that I'm quitting in a week, but the "Tail" is actually without a doubt the busiest restaurant in the Adirondacks. We have about 75 tables and last Tuesday all but two were full.



I being an employee eat there all the time and enjoy the food very much. The tables I wait on usually say the same thing. THe people go leave there happy and full.



Now true it does have it's up and down moments. Sometimes the food can comeout slow. ANd yes Ed does have a tendency to be rude to costumers. He doesn't have exactly what you would call "#1 customer service" but that's just the way Ed does his buisness. And with how big his buisness has gotten Im sure he'd doing the right thing.



All in all, give the restaurant another chance. Ed has enough money without stealing it from customers.



EDitor's comment to the above REBUTTAL:

The only reason why the Tail will always do business is because of all the new customers passing through during the summer. That road is very busy and the location with all the tall trees is very appealing. The tourists, they know no better. You have no idea if they got sick later like many others.



Locals do not patronize the rude, lying, employee abusing, filthy, small-portioned restaurant.


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This email is a rebuttal to RipOff #598.

It was sent by TD at angelfire_22197@excite.com.



Credit Card Fraud - Tail O' The Pup Restaurant Lack Placid, Saranac Lake, Ray Brook NY, North Country Adirondack Mts. New York .. * Rebuttals from devotees & from the victim, employees abused (#598)



They filed the following rebuttal to the above Rip-Off Report:



Their email: angelfire_22197@excite.com

Their name: TD

Their relationship to the company: Consumer Suggestion



Rebuttal:

I agree with the victim. I was just browsing through the reports when I saw "the tail..", immediately I knew I had to include my personal experience!



Anyway, it was my mothers b-day, and for dinner she wanted to go to the "tail" so we said sure and got in the truck. At first everything was so-so, the service was ok, but the food was not as

great. As was said before, to pricey, and small portions. My mother being a chicken wing freak of course ordered chicken wings. The food came out and her chicken looked and smelled funny. Not to cause a scene, (my mother is shy), she called our waitress over and told her the chicken seemed rotten. My mom explained how she has a degree in culinary arts and has worked with food her whole life, and that the chicken was definately

rotten. She only requested not to be charged for the wings and ordered something else for dinner. The waitress left to tell the owner what had happened. In the mean time my mom had gone to the restroom, and was on her way back.



As my family watched out the window, we saw the owner approach my mom. She explained what had happened with the wings, and he all of a sudden became irate. He started swearing at my mother in front of all the other customers and telling her she didn't know what she was talking about. Everyone was shocked, I thought my mom would cry...he just flipped. I have never seen anyone who owed a business act that way, no wonder he has such a bad reputation. He never even appoligised for imberrasing her in

front of 20 other people.



Needless to say we had to pay for the wings, and my family will never return to The Tail o' the Pup. What a terrible birthday for her...
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#24 0

Even the reporter from the Press Republican said he had caught him in some lies and did not believe much of anything he said.

AUTHOR: - ()

Recently, this poor excuse for a Restaurateur was interviewed by the Press Republican. He stated I was thrown out of his restaurant .. I never met the man.

I have several witnesses as to what happened that day. Even the reporter from the Press Republican said he had caught him in some lies and did not believe much of anything he said.



Again, I kept calling the owner about the 2 bogus charges, he would not come to the phone. He knew what one of his employees did. badbusinessbureau.com has received over 40 responses to this article just in the last 2 months. NONE of the e-mails received disagreed with this report. They had more to add.



State Troopers and Corrections officers have written in support stating, their fellow workers stay away from that place, they know who and what the owner is.



Many letters and e-mails complained they had gotten sick and knew of many others who got sick after eating at Tail O' the Pub.



EDitor@RipoffReport.com
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#26 0

I think that it was about time that someone said something out load.

AUTHOR: - ()

This email is a rebuttal to RipOff #598.

It was sent by Shelbi Whitson at sacdcw@northnet.org.



Credit Card Fraud - Tail O' The Pup Restaurant Lack Placid, Saranac Lake, Ray Brook NY, North Country Adirondack Mts. New York .. * Rebuttals from devotees and more from the victim *UPDATE employees abused (#598)



They filed the following rebuttal to the above Rip-Off Report:



Their email: sacdcw@northnet.org

Their name: Shelbi Whitson



Rebuttal:

I have to say that I would also not put it past Ed to pull a stunt like that. I have lived in Saranac Lake for about 21 years. I will not even go near that place for many reasons. I know a lot of the people that work there and I've heard stories about that place that would shock the s**t out of you.



Ed has or acts like he has no control over his employees. Do

you even know if Ed knew about the credit card? In all honesty I think that he may not have even known.



I do agree that I portions are small for the amount of money that you are paying. I think that it was about time that someone said something out load.

:::::::::::::::::::



NOTE: FROM THE AUTHOR OF THIS Rip-off Report: I spoke with ED, tricking him to come to the phone after calling long distance many, many times. Ed said he would look into the matter and never did. He did not even answer the credit card company requests. The credit card company took back all the money from Ed'. Ed's Tail is now between his legs like a dog.
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#27 0

Ex-employee speaks out, ..As for the comment..."just ask the locals"...I am one. Ask why they call him "coke head ed"

AUTHOR: - ()

This email is a rebuttal to RipOff #598.

It was sent by emeryld at alr395@Yahoo.com.



Credit Card Fraud - Tail O' The Pup Restaurant Lack Placid, Saranac Lake, Ray Brook NY, North Country Adirondack Mts. New York .. * Rebuttals from devotees and more from the victim (#598)



They filed the following rebuttal to the above Rip-Off Report:



Their email: alr395@Yahoo.com

Their name: emeryld



Their relationship to the company: EX-employee



Rebuttal:

I am writing not in rebuttal, but on the same side as the complainer.



I am a forer employee of tail, and while the money was good, I can say it was not worth the amount of hell we were put through to work for him. Myself, as well as countless employees, were put through daily routines of humiliation, verbal and physical outbursts, abuse, and much more that I don't care to elaborate on, and believe me I am speaking from personal experience.



I worked there for 3 seasons, telling mself that it was worth the money, but after working in a different restaurant atmosphere, i realized that the money can be equally good, without the bullshit. That was the most unproffessional business I have ever witnessed, and I have worked for corporations as well as privatly owned businesses.



This was just a little insight into the real working amosphere.



As for the comment..."just ask the locals"...I am one. Ask

why they call him "coke head ed"



I would certainly not put it past him to pull the credit card stunt to pay off one or more of his debts, or just for the hell of it, and i also know that the f word is one of his many favorites.



The area is beautiful, and the demolition of that particular establishment would certainly add to the beauty.
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#28 0

He is a pig and a liar, just ask the locals.

AUTHOR: - ()

From: adklaf@usadatanet.net [SMTP:adklaf@usadatanet.net]

To: info@badbusinessbureau.com



Subject: Rebuttal to RipOffReport

Sent: 9/23/00 2:18 PM



This email is a rebuttal to RipOff #598.

It was sent by Caol Lawrence at adklaf@usadatanet.net.



.........................

Credit Card Fraud - Tail O' The Pup Restaurant Lack Placid, Saranac Lake, RayBrook NY, North Country Adirondack Mts. New York .. * Rebuttals from devotees and more from the victim (#598)

........................

TAIL O' THE PUP (Restaurants)

8/6/99 (Last Modified: 9/20/00)

They filed the following rebuttal to the above Rip-Off Report:



Their email: adklaf@usadatanet.net

Their name: Caol Lawrence



Their relationship to the company: Advocate



Rebuttal:

Ted as an Adirondacker for my entire life I can honestly say you can't possibly know this area, or you would know better than to visit in the first week in August. Unless you play Rugby.

Don't miss interpet WE LOVE RUGBY PLAYERS and the revenue they bring to our area but lets face it. They are a roddy crew. As anyone can tell you, I promise.



Do you know that this year Ed has built a new restaurant? He would be the first to tell you the place was mess last year, but when your serving hundreds of people the best run faculity has problems keeping up. I'm sorry you had a bad time but come for leaf peeping season, or earlier in May or something. When it's quiet, that's the best time to come when your the type of person that needs help remembering to pick up their own possessions.



..........Victim Responds again!



Caol, ??



You must be joking! The place was empty and there were at least 3 other girls doing nothing at the time, there were NO OTHER CUSTOMERS! Are you another friend? Ed just opened another restaurant? I'm sure this place will be run no differently.

He is a pig and a liar, just ask the locals.



EDitor@RipoffReport.com
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#29 0

Eddie turned out to be an old acquaintance from some 24 years ago

AUTHOR: - ()

From: Warren Hardy [SMTP:whardy@doc.state.vt.us]

To: info@ripoffreport.com

Cc:



Subject: Rebuttal to Report

Sent: 9/18/00 6:40 AM



Hello,



I've eaten at Tail-O-the-Pup, back in May 2000. I thought it was

wonderful! After watching a show on PBS about restaurants in the

Adirondacks, I suggested to my wife and kids that it would be worth the 2.5hour drive.



We live in Colchester, Vermont. The drive was beautiful and when we arrived at "Tail" we were greeted by wonderful, friendly staff. I had called prior to the drive to assure they were offering the Clam Bake. I spoke to the owner Eddie. He insisted that when I arrive, I introduce myself. I did and boy was I suprised. Eddie turned out to be an old acquaintance from some 24 years ago. He recognized be immediately.



That is beside the point! The food was excellent! The service, superb! The atmosphere was exactly what we had expected. We were perfectly comfortable. We had such a good time that my wife and I, along with a co-worker and her husband are making the drive on the 30th of September.



The portions were filling and satisfying. The prices were right on target. It is what we had been told they would be! How much do you expect to pay for a Clam Bake that includes: Lobster, Cherrystones, Cobb Corn, Cole Slaw, Bread, and you have to add, Beer! It cost me $17.95 each. It was sooo good that I ordered an additional dozen clams on the half shell and additional items for the kids. This was "Pig-out-City!"



Stop complaining about the prices and the amounts. As far as the credit card is concerned, there is no absolute certainty that those charges were added to your card by the staff or the owner. Someone could have used the card and then left it behind, just as you had!



Sorry for your bad experience, but your crusade to ruin this business will not work. You are out numbered and are wasting your time on this crusade. Find something more productive to do with your life. There are many other wonderful things you should spend your time on. Hate and anger can and will consume you and forever leave you a very unhappy individual.



Warren Hardy

whardy@doc.state.vt.us



...................Rebuttal to your Rebuttal



Warren, you should be writing advertising promotional copy.

"The portions were filling and satisfying. The prices were right on target." ...Who are you kidding? "This was "Pig-out-City!" ..yes, last I remember, the place was like pig sty city.



Warren, you also stated "As far as the credit card is concerned, there is no absolute certainty that those charges were added to your card by the staff or the owner." ... Warren, I called just a short time after I noticed that I left my wallet, and they said they had my wallet and they were holding it for me. My few dollars in cash was there, everything look like it was in order. According to the credit card company, the card was swiped by "Tail-O-the-Pup." My signature was forged, the day after I was hundreds of miles away using my credit card. That's when they put the charge through.



Warren, you also stated "Eddie turned out to be an old acquaintance from some 24 years ago. He recognized be immediately."

Sure you were not put up to this. There is no chance that you were given extra portions, huh? ... if your even a real customer.



Ask Ed about getting caught dumping the grease from the fryer

in the woods just behind the park benches where customers eat.

Ask Ed to tell you about ex-employees complaints. Another report for another time.



Warren, your full of it. Nice try.



EDitor@RipoffReport.com
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