- Report: #953245
Report - Rebuttal - Arbitrate
Complaint Review: TBDress
TBDress Poor customer service and quality of dress and size Internet
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I purchased a wedding dress from TBDress.com and when I received it, well after the delivery time period that they had promised the quality of the fabric was very cheap and the size was way too small. I had given them my exact measurements and the normal dress size that I wear, however, the dress I received was approximately 2 sizes too small. I immediately sent an email to inform them of my concerns and they asked repeatedly for me to send different photos of the dress and my measurements. After countless emails going back and forth (1 month), they informed me that it costs too much much to pay for me to ship the dress back and send me a replacement dress with the correct size. I am now left with a poor quality made wedding dress that I can never wear.
This experience really ruined the excitement of looking for a wedding dress.
This report was posted on Ripoff Report on 10/10/2012 08:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/TBDress/internet/TBDress-Poor-customer-service-and-quality-of-dress-and-size-Internet-953245. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.