• Report: #881911

Complaint Review: TBDress.com

  • Submitted: Sat, May 12, 2012
  • Updated: Sat, May 12, 2012

  • Reported By: Jen — Dudley Massachusetts United States of America
Internet United States of America


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Heard from a friend of my daughter's that this was where she ordered her prom dress and my daughter found one she loved.  Price wasn't bad so we ordered.  HUGE mistake!  Dress received had the sequins falling off, rhinestones were jagged at edges and mis shaped.  Fishing wire was visible through the bottom portion of the dress and to boot...They sent the wrong dress!  Style is not even similar to what was ordered.  I paid through Paypal and have filed a dispute.  The customer service stinks and even when I sent pictures showing the defects they claimed they were too small to see the issues clearly.  Resent pictures showing same defects as well as clear photos showing it is not even the correct dress.  Don't buy from this website.  Quality is sub par and the service is non existent.  A scam and ripoff for sure!!! 

This report was posted on Ripoff Report on 05/12/2012 05:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/TBDresscom/internet/TBDresscom-RECEIVED-WRONG-DRESS-AND-CHEAP-DEFECTIVE-ONE-AT-THAT-Internet-Internet-881911. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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