• Report: #928079

Complaint Review: TBdress.com

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  • Submitted: Thu, August 16, 2012
  • Updated: Thu, August 16, 2012

  • Reported By: Marianne — Langhorne Pennsylvania United States of America
TBdress.com
Internet United States of America

TBdress.com False advertising, using designer dress pictures and sending VERY POOR Imitation Internet

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On June 29,2012 I purchased an Ivory wedding gown with a taupe satin sash from TBDress.com. The dress came and it was obviously a very poor imitation of the dress pictured on the website. First the lace was very poor quality, the size was not close to being correct and the sash was a bright yellow not even close to taupe(light brown). I contacted TBdress immediately via email and their response was that I needed to "prove" via pictures or video that they did something wrong and then they would authorize the return of the dress. I sent them pictures and they complained about the lighting saying I had to have a picture in bright sunlight. I took the dress outside and photographed it and sent it. Still the company refused to allow me to send the dress back for a refund. I cannot use this dress and have now had to spend additional monies to purchase another dress for my wedding on Sept. 22, 2012.

This report was posted on Ripoff Report on 08/16/2012 08:23 AM and is a permanent record located here: http://www.ripoffreport.com/r/TBdresscom/internet/TBdresscom-False-advertising-using-designer-dress-pictures-and-sending-VERY-POOR-Imitat-928079. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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