• Report: #1018806

Complaint Review: TCF BANK

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  • Submitted: Fri, February 22, 2013
  • Updated: Fri, February 22, 2013

  • Reported By: tusmc21 — north oaks Minnesota United States of America
TCF BANK
1503 south robert st st paul, Minnesota United States of America

TCF BANK LOAN OFFICER-BRAD WILLIS payed off loan with loan officer, then got a bill for additional interest owed after loan officer said it was paid in full st paul, Minnesota

*General Comment: TCF Bank

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i paid off a $340k loan + interest from tcf bank in less then 30 days. loan officer Brad Willis took care of the payoff and stated that i would probably get a credit but instead i receive a bill a month later for an additional $448.00. when i called about it and told them it was paid off, they gave me a line of bull that made no sense. even the loan officer could not give me a good answer. he made an error on the payoff amount and i end up paying for his screw-up. i paid it reluctantly and closed all my accts with TCF. i would never do business with this bank again and warn anybody to NEVER! NEVER trust what a loan officer tells you. i am totally disgusted with this bank and have never been treated like this from any financial institution.            

TERRIBLE!! 

This report was posted on Ripoff Report on 02/22/2013 04:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/TCF-BANK/st-paul-Minnesota-55118/TCF-BANK-LOAN-OFFICER-BRAD-WILLIS-payed-off-loan-with-loan-officer-then-got-a-bill-for-ad-1018806. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 General Comment

TCF Bank

AUTHOR: Pam - ()

I feel your pain. I am still trying to figure out why I have a NSF notice for -305.00, yet TCF needed to take my 436.00 check to cover the entire amount. 

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