- Report: #608936
Report - Rebuttal - Arbitrate
Complaint Review: TCF Bank - TCF National Bank
TCF Bank - TCF National Bank801 Marquette Ave. S. Minneapolis, Minnesota United States of America
TCF Bank, TCF National Bank Under Minded Over Charge Minneapolis, Minnesota (((links to youtube?)))
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I was told that if you have direct deposit and the account they consulted me to open with that they don't charge you any expenses or charges. In example if your account is under $2500 you pay service charges.
If you use your debit card as a credit charge you will not be charged.
Well I have proof at that is not true.
When I went to close out the account they tried delay tactics to not close the account and got a little bit of a smart tone and attitude about it. They said they should not have been charging me with the account that I have and direct deposit. Then continued to say that if after the account is close and someone still continues to charge my account at TCF BANK that they will pay the bill and send it immediately to collections. I chose not to say if the bill is still paid by them after the account I will take Principal: Mr. Mark Jeter, President, and others to court, and make a www.youtube.com video like www.youtube.com/watch?v=5YGc4zOqozo United Breaks Guitars, and report this to the BBB. Also check out the other link below TCF Bank and it's reports already to the BBB -
These complaints concerned :
+ 5 regarding Advertising Issues
1 - Advertisement misrepresented a product
1 - False or unsubstantiated claims in advertisement
3 - None of the Above - Advertising Complaint Issue
+ 113 regarding Billing or Collection Issues
13 - Failure to correct billing errors
1 - Failure to provide itemized billing as requested
7 - Failure to substantiate charges
16 - Improper collection practices
56 - None of the Above - Credit, Billing or Collection Complaint Issue
16 - Unauthorized bank debits
4 - Unauthorized credit card charges
+ 19 regarding Contract Issues
1 - Invalid or false contract
17 - None of the Above - Contract Complaint Issue
1 - Work performed outside the terms of the contract or agreement
+ 35 regarding Customer Service Issues
14 - Failure to provide promised assistance or support for products or services
3 - Failure to respond to phone calls or written requests for assistance or support
5 - Inappropriate behavior by customer service personnel
13 - None of the Above - Customer Service Complaint Issue
+ 3 regarding Delivery Issues
1 - Non-delivery of products
1 - Non-delivery of services
1 - None of the Above - Delivery Complaint Issue
+ 3 regarding Product Issues
1 - Defective, damaged, or incorrect product received
2 - None of the Above - Product Quality Complaint Issue
+ 33 regarding Refund or Exchange Issues
3 - Failure to honor promised refunds, exchanges, or credit
5 - Failure to honor refund, exchange or credit policies
25 - None of the Above - Refund or Exchange Complaint Issue
+ 5 regarding Sales Practice Issues
2 - None of the Above - Sales Complaint Issue
2 - Sales presentation misrepresented the product
1 - Sales presentation used dishonest sales practices
+ 58 regarding Service Issues
These complaints were closed as: + 244 Resolved 79 - Company resolved the complaint issues. The consumer acknowledged acceptance to BBB. 165 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB. + 30 Administratively Closed
Thes are the facts and they can't be disputed.
Also goto www.Google.com and type the keywords tcf bank complaints
This report was posted on Ripoff Report on 05/31/2010 02:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/TCF-Bank-TCF-National-Bank/Minneapolis-Minnesota-55402-2807/TCF-Bank-TCF-National-Bank-Under-Minded-Over-Charge-Minneapolis-Minnesota-links-to-y-608936. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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