- Report: #111694
Report - Rebuttal - Arbitrate
Complaint Review: TCF Bank
TCF Bank4930 N. Milwaukee Ave. Chicago, Illinois U.S.A.
TCF Bank Incompetent Staff and Fee RipOFF Chicago Illinois
*Consumer Suggestion: Class Action
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Now, today 2 months later, I placed a stopped payment on a check because I decided to give someone cash rather than have them cash a check I had written. A few days ago, I call and have the stop payment placed on this check, am charged a $33 fee for doing so and figure that's it...no problem. I go online yesterday to find out that the bank allowed the check to pass through anyways. I again call their "CUSTOMER SERVICE" and am told that the check was being returned and the money credited to my account. FINE. So, today I go back to check to make sure the money has been placed back in my account, only to find that they did that, but also charged me $165 in bank fees, returned 4 checks because they overdrew my account for letting the check that was supposively stopped go through, AND charged me another $33 in addition to the stop payment fee that I previously paid. GO FIGURE!!!! I call customer service yet AGAIN and I'm told that since it was not a "BANK ERROR" (are you kidding me)....they wrote down the check amount was for $277.00 instead of $277.50..and told me that I somehow must have given them the wrong amount...yet I had a CARBON COPY of the check sitting right in front of me when I gave it.....anyways, since they could not prove that it was their fault, they were only going to reverse $99 of the fees and it was my job to contact these four businesses that the checks were written to and find out what to do. Now, I'm probably going to be charged another $120 in fees for their stupidity. So let's figure this all out....in 2 months time I have had to be $305 OUT OF MY POCKET for bank fees, returned checks, etc. because the people this bank employs are incompetent and apparently DEAF. They are supposed to send a copy of their "REPORT" to your address...and neither time that I have put in a request to have changed made to my account have I received ANYTHING from them...except grief and headache when I go to backtrack their mistakes. I will be getting an attorney involved very shortly because their is absolutely NO EXCUSE for this. My best advice to you, DONT BANK WITH THIS ESTABLISHMENT!!!! You're better off going to a check cashing place and paying their fee, and paying your bills with money orders. You'll save A LOT MORE!!!!!!!!
This report was posted on Ripoff Report on 10/06/2004 08:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/TCF-Bank/Chicago-Illinois-60630/TCF-Bank-Incompetent-Staff-and-Fee-RipOFF-Chicago-Illinois-111694. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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