• Report: #873024

Complaint Review: TD Auto Sales

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  • Submitted: Tue, April 24, 2012
  • Updated: Sat, October 13, 2012

  • Reported By: fedup — Sunrise Florida United States of America
TD Auto Sales
5819 Funston St Internet United States of America

TD Auto Sales Ultimate Ripoff Company Internet

*Consumer Comment: What About That Engine Problem?

*Consumer Comment: DEAN

*Consumer Comment: duh

*Consumer Comment: What does your contract say?

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I fell in love with the car on the internet. It is one the most demanded cars. I bought a 2002 Honda Accord loaded SE from them. Before I signed teh contract i asked all tehr ight questions. The contract said I was buying the car as is no warranty. Before I signed the contract as aked the manager about repairs on the vehicle, he said anything mechanical withing the first 3 months we will take care of it" Wheen I first drove the car I felt the engine pulling. It took a while to accelerate so i backed up immediately and told them about it. They said the car had been sitting for a while to continue driving it and if it continues to happen then to take it back to them so that they can fix it. I had someone look at the car for a second opinion to observe that the mounts were missing from the engine and needed to be replaced. I made an appointment to have the car fixed immediately. I called numerous times to make sure that they were ready to fix the car. When I got there to get the car fixed they told me that the parts werent there. They didnt even think to call me to tell me that before I drove nearly 20 miles to the dealership. A week later I brought the car back to get the car fixed. The mechanic drove and felt the problem. It took them 6 hours to complete a 3 hour job. The same problem that the car went in for was still hppening. To make matters worse, I didnt feel safe so I took the car for an inspection after their mechanic fixed it. Only to find that the bolts that were needed to hold the engine up were not in my car. The reputable establishment that checked my car replaced the bolts that were missing for free because they said my car was not safe to drive. I told the dealership about this and they said "oh well" yep they said "oh well". I also told them all the recommendations that were made about the car and they said bring it in we'll fix it! I brought the car to get fixed becaus the transmission was slipping (all of this is in the space of 3 weeks) on a saturday they told me it wld be ready by wednesday. On tuesday I called to check on my car and was told that I either have to pay for the repair which costs $1500 or face the loss. They are already charging me $10,000 for a car whose KBB value is $4800. And then they want me to pay for a car that was not in driving condition and promised to be fixed. The person im dealing with is not the person who sold me the car and they claim they cannot find the person who sold me the car or get in contact with him. They are not working with me and they have a bad attitude. They are the worst and I want them to be shut down immediately. They are taking advantage of me because I am a female and I refuse to let them get away with it.

This report was posted on Ripoff Report on 04/24/2012 10:43 AM and is a permanent record located here: http://www.ripoffreport.com/r/TD-Auto-Sales/internet/TD-Auto-Sales-Ultimate-Ripoff-Company-Internet-873024. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

What About That Engine Problem?

AUTHOR: Jim - (USA)

Did you say "the engine was pulling"? Where is the engine? If its in the back, then then only time the engine should be pulling is when you are moving in reverse. If the engine is in the front, then if you are moving forward, then that't normal. But I would also check to see if your back wheels are going frontward during reverse. Then be absolutely positive the car doesn't have a cadillac converter unless it is a Cadillac.
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#2 Consumer Comment

DEAN

AUTHOR: Burger King Guy - (United States of America)

This company needs to look at itself and ask...what wrong with this picture. DEAN IS A SCUM BAG, and Ben closes his eyes. They need to go back to jocking Camels.

REPORT them I say...CALL DMV call imigration. and call the feds on DEAN...He is violating his FEDERAL probation. Cheat your own country out of its monies...not THE USA.

Put your teeth back in your mouth DEAN, and MAN UP

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#3 Consumer Comment

duh

AUTHOR: coast - (USA)

"Wheen I first drove the car I felt the engine pulling.... They are already charging me $10,000 for a car whose KBB value is $4800."

You way overpaid for a car that you failed to test-drive. You weren't taken advantage of because you are female; it's because you don't have a brain.
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#4 Consumer Comment

What does your contract say?

AUTHOR: MovingForward - (USA)

Just so you know, I am female too. I find that dealerships take advantage of anyone that will allow it, male or female. But if you don't let them take advantage of you, they can't. It's that simple. Do your research before you shop. Get the vehicle inspected by an outside mechanic. Don't believe anything the sales rep says.  Get your financing from your bank or credit union and learn to say NO when its a bad deal before you sign. 

No, I'm not defending this dealer. I am saying that you are an adult and you need to be aware that unless it is in writing, in your contract, then it doesn't exist. The sales rep will tell you anything you want to hear to get your name on the contract. Once you take delivery, then they disappear. It's SOP. Not only at this dealership, but any auto dealership. If you go in armed with the proper info, then they can't take advantage of you. But you have to have the power to say "No" when they ask you to do something like pay $10k for a vehicle worth $4800. 

When did you find out the KBB value was $4800? Before or after you signed for the vehicle? If it was before, why did you agree to pay $10k? Is the $10k a cash price or a financed price? If it's cash, then why did you agree to pay $10k cash for a $4800 vehicle? If its a financed price, then is part of the $10k the interest? As the buyer, you actually have all the power. You can walk out anytime before signing and they can't take advantage.

As to the missing mounts: I'm glad you found someone to install them. Don't ever trust a dealer nor the affiliated mechanic, especially if its a small lot dealer. Just assume you will have repairs per the purchase contract and negotiate your price accordingly. Look at your contract now. If there is anything in there for a warranty, cancel the warranty and get a refund because you can see they won't honor it. If there is no warranty, then don't bring your car back to them. This is a good lesson to learn. But it's not just this dealer - be aware that all of them will try to pull the wool over your eyes for something. It's up to us as consumers to catch them before they do. Good luck on your future repairs.
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