- Report: #1022291
Complaint Review: TD BANK
| TD BANK 657 Conchester Hwy Boothwyn, Pennsylvania 19061
Internet United States of America |
|
TD BANK TD BANK FRAUDULENT OVERDRAFT FEE'S!!! FRAUDULENT AND DECEPTIVE BUSINESS PRACTICES!!! Internet
*Author of original report: Thank you for your help!
*Consumer Comment: Two Cents...
*Author of original report: Response back
*Consumer Comment: The Bottom Line
*Author of original report: Response to your rebuttal!
*Consumer Comment: I'm Curious...
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We Disputed the overdraft fee and immediately called the Bank and spoke to the manager and explained that he had plenty of money in the account and didn't overdraw his account and the manager My Uncle and myself went over its itemized statement and checked his personal book my uncle has to keep track of all his funds and nothing matched and the bank couldn't tell us what that fee was really for and the date it bounced and what was supposely bought to make it bounce!
The next day he got another statement claiming he has to pay 175.00 dollars for overdraft fee's that he used his account on Jan. 21st and he didn't use any of his money on that Date we disputed the overdraft fee's and nothing was done as usual!
The following week yet another statement came in the mail for 755.00 dollars he owed and we at this point were fed up with it and didn't even bother to put ourselves though the heartache of trying to fix it!
My Uncle that is 90 years old they tried to take his rent money from him and his market money he is on a fixed income as well!
He currently has an account with a Credit Union and seems like a good place for him at this time!
Just letting everyone know and fore warning you before you consider opening up a bank account with TD Bank!
Don't even try to get an attorney or go to CBS 3 or the attorney general or any organization that is suppose to help you get justice because it won't happen they turned us down on every corner we exhausted all of our resources to fight back!
Something needs to be done about these Criminals they shouldn't be allowed to run a bank and get away with Fraud!
That's The America we live in today no justice for honest hard working people!!!
If everyone sticks together we can stop these people that is the only way!!
This report was posted on Ripoff Report on 03/01/2013 06:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/TD-BANK/internet/TD-BANK-TD-BANK-FRAUDULENT-OVERDRAFT-FEES-FRAUDULENT-AND-DECEPTIVE-BUSINESS-PRACTICES-1022291. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Author of original report
Thank you for your help!
AUTHOR: Ted - (United States of America)
SUBMITTED: Monday, March 04, 2013
However, as for a few of your other claims perhaps some help for you.
In one sentence you state that when you went over the statements "nothing"(that was your word) matches what your Uncle shows, yet in another sentence a little later say that there is no evidence of anyone else accessing his account "as far as you know". The "as far as I know" lends quite a bit of credibility to the idea that you may be getting this information 2nd hand. So it can't be both, either your Uncle is incorrect in what he says he is spending, you are exaggerating the "nothing", or there is in fact someone else accessing his account. If it turns out to be your uncle...this may be an indication you need to take the legal steps to be able to take over his accounts and manage his finances for him.
Next, you make the claim that they are intentionally holding his rent and medicine check until they would bounce. Well if you step back and think about it, they would have to be a fortune teller to be able to know that if they hold the check a certain amount of time he will bounce. Which of course(I hope) you know that banks are not able to predict the future. But on the flip side of this there is one more thing to think about. If as you seem to infer in the beginning that your uncle keeps a register, it won't matter if they hold the check for 1 day or 1 year..in his register he would know the money has been spent and should not spend it again.
The other thing is to realize that if they in fact are holding checks intentionally or just randomly putting debits on his account, if they were ever caught not only would the feds probably shut them down but anyone involved in this would probably be arrested. Even if it was 10,000 customers they were doing it to at an average of $1000 that is only 10 Million dollars but in terms of a bank it might as well be 10 cents because that is just a drop in the bucket. So no bank is going to take this major risk on a low reward.
Now, as a suggestion I would do the following. If you have not done so already..have him immediately stop using his account. If this means that you must pay for everything out of your pocket for the next couple of weeks then this may be the best option. As doing this may be the only way to not only get him back on track, but once and for all verify that no one else is accessing the account.
The reason I say 10-14 days is because it can take that long for the merchant to submit the check/debit to the bank. By the end of the 14 days, the account should basically stabilize where you know the exact situation he is in. During this time you should also be monitoring his on-line banking, not as a way to balance the account, but to check if debits/checks are still coming in.
Once he is balanced back, you may even want to monitor his accounts and even on a weekly(or daily) basis verify what he is spending. As this way it would probably be a lot easier for him to remember what he spent that day instead of having to remember a month later. This way you can catch any discrepancies as they occur, and as I mentioned decide if you need to take more legal action to be able to manage your uncles finances. Yes, I am leaning more toward "user error" with your Uncle, but quite frankly I have been through issues such as this before so I know from experience that there is a point and time when people are at an age they can no longer manage their finances.
Good Luck..
#3 Author of original report
Response back
AUTHOR: Ted - (United States of America)
SUBMITTED: Monday, March 04, 2013
I checked all the debit deposits and no one else has his account! Its not identity theft as far as i know! Looks like the bank is being fraudulent on there end!!!
I have other resources in action as well as the federal bank!
This is what makes me think they are being fraudulent on there part, They purposely held a check that is for his rent or food or his medicines and wait for it to bounce and than re-order the check and causes it to bounce again and the result its my Uncles fault you have a outrageous overdraft fee and it just grows from that point on every other day statements come in the mail with a bigger figure and than just yesterday now he only owes 187.00 dollars!
There figures are bouncing all over the place now instead of getting higher n higher its now lower and then it goes up again i just know it will I'm waiting for that to happen!
Something is seriously wrong and I'm working to resolve this issue!
There are only a few things which would cause this set of circumstances. Somebody got into his account. If he makes manual deposits at the teller or ATM machine, he forgot to do it but made a record of it as if he did. THe bank failed to properly credit his account for a deposit(s). There is a record keeping problem in which he made a mistake and thought he had more money than he did. If the bank provides you with a list of checks or debits and none of them seem weird then I'd look at evidence of deposits.
#5 Author of original report
Response to your rebuttal!
AUTHOR: Ted - (United States of America)
SUBMITTED: Sunday, March 03, 2013
It is my uncles account if you read it carefully!!! Read the first sentence or two and it says its my uncles account!!!
Your right its not rocket science if you read my report thoroughly you would know that and the details you are looking for are the only ones i put in my report his rent and market the others i didn't list!!!
When everybody turns you down to help you fight for justice what else is there you walk away and start a new account some where else no one was willing to help me so if your such a genius than enlighten me on what we should do cause u name it we tried it and the answer we got go talk to the manager something is wrong than! We know something is wrong and tried to talk to the manager and nothing is being done about it! We are currently looking for help else where but keep getting turned down!
so with your rocket science brain of yours please help us on what we should do!!!
nothing i hate more than someone that thinks they know what they are talking about and didn't comprehend anything they read and ask the same question again and again!
So hope that answered your questions and i'm not looking for satisfaction from you or a response back!

