- Report: #616832
Report - Rebuttal - Arbitrate
Complaint Review: TD Bank, N.A.
TD Bank, N.A.TD Bank, N.A. Two Portland Square P.O. Box 9540 Po Cherry Hill, New Jersey United States of America
TD Bank, N.A. Went back on the form that I signed... Cherry Hill , New Jersey
*Consumer Comment: Issues With TD
*Consumer Comment: Customer "service" indeed..
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I don't know why I am so surprised that they lied to me, AGAIN, but I am furious. I recently had to get surgery done and yes, I admit I didn't keep total track of things since I haven't been feeling so well but I was assured by them that by signing that paper I was protected and they wouldn't let anything come out of my account if it went negative so I wouldn't be given any fees but they did. My account now has 2 more fees on it totaling $70 and their explanation again was "that's how we post things". I said it doesn't make any sense that I signed that paper and you still did this to me and she said there's nothing that she can do and she cannot take the fees off because that's just how their system works now. This is just unbelievable. I think that this is horrible customer service and times are so hard right now to just pay all these fees every time they think that they can charge me. I understand that it is my responsibility to keep track of my expenses but I really don't believe that this was my fault and just can't believe that this is even legal. Looks like I am also stuck paying these new fees. I will definitely be looking for another bank now.
This report was posted on Ripoff Report on 06/23/2010 06:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/TD-Bank-NA/Cherry-Hill-New-Jersey-08052/TD-Bank-NA-Went-back-on-the-form-that-I-signed-Cherry-Hill-New-Jersey-616832. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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