• Report: #232278

Complaint Review: TD Banknorth

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  • Submitted: Tue, January 23, 2007
  • Updated: Tue, January 23, 2007

  • Reported By:St. Johnsbury Vermont
TD Banknorth
P.o. Box 1377 Lewiston, Maine U.S.A.
  • Phone: 800-257-0899
  • Web:
  • Category: Banks

TD Banknorth ripoff got notice of missed withdrawal from ATM Have no atm card for this account Lewiston Maine

*Consumer Comment: A Little Patience

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Recieved a letter dated Dec. 23, 2006, stating "In balancing our ATM terminal, we discovered that your account was not charged for money you received. We have issued a debit to your account in the amount of $100 for a transaction that took place on 12/1/06."
we do NOT have an ATM card for this account! It is a guardianship account, and all transactions are made by check; We have to have supporting paperwork to accompany our annual guardian's report to our local probate court each January.
We e-mailed the bank on Jan. 21, 2007, but have not recieved any response by phone or e-mail. Looks suspiciosly like a case of embezzelment.

St. Johnsbury, Vermont

This report was posted on Ripoff Report on 01/23/2007 05:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/TD-Banknorth/Lewiston-Maine-04243-1377/TD-Banknorth-ripoff-got-notice-of-missed-withdrawal-from-ATM-Have-no-atm-card-for-this-acc-232278. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

A Little Patience

AUTHOR: Ken - (U.S.A.)

It is far more likely that someone mis-read a number when balancing the ATM. You sent an email the day before yesterday, after waiting almost a month to act on the notice. Someone has to go get the paper records then find the transaction and correct it. It's a little bit soon to be expecting a resolution.

Rather than throw around terms like embezzlement, you might want to take the time to visit a branch and explain the problem to a live person, who can follow up for you to make sure that you get your money back.
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