Complaint Review: TD Banknorth - Lewiston Maine
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- Author Confirmed
- TD Banknorth P.o. Box 1377 Lewiston, Maine U.S.A.
- Phone: 800-257-0899
- Web:
- Category: Banks
TD Banknorth ripoff got notice of missed withdrawal from ATM Have no atm card for this account Lewiston Maine
*Consumer Comment: A Little Patience
Show customers why they should trust your business over your competitors...
Recieved a letter dated Dec. 23, 2006, stating "In balancing our ATM terminal, we discovered that your account was not charged for money you received. We have issued a debit to your account in the amount of $100 for a transaction that took place on 12/1/06."
we do NOT have an ATM card for this account! It is a guardianship account, and all transactions are made by check; We have to have supporting paperwork to accompany our annual guardian's report to our local probate court each January.
We e-mailed the bank on Jan. 21, 2007, but have not recieved any response by phone or e-mail. Looks suspiciosly like a case of embezzelment.
John
St. Johnsbury, Vermont
U.S.A.
This report was posted on Ripoff Report on 01/23/2007 05:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/td-banknorth/lewiston-maine-04243-1377/td-banknorth-ripoff-got-notice-of-missed-withdrawal-from-atm-have-no-atm-card-for-this-acc-232278. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
A Little Patience
AUTHOR: Ken - (U.S.A.)
SUBMITTED: Tuesday, January 23, 2007
It is far more likely that someone mis-read a number when balancing the ATM. You sent an email the day before yesterday, after waiting almost a month to act on the notice. Someone has to go get the paper records then find the transaction and correct it. It's a little bit soon to be expecting a resolution.
Rather than throw around terms like embezzlement, you might want to take the time to visit a branch and explain the problem to a live person, who can follow up for you to make sure that you get your money back.
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