• Report: #1051190


  • Submitted: Wed, May 15, 2013
  • Updated: Wed, May 15, 2013

  • Reported By: honestcanadianconsumer — Toronto Ontario
Internet Canada


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Meloche Monnex Insurance (TD Insurance) is the worst insurance company out there. Please do your research before signing up with them.

I signed up with Meloche Monnex because they gave me a super great rate as I was affiliated with an organization that was entitled to a discounted rate.

I never had any problems UNTIL I needed them.

I was recently in a car accident and I called them to file a claim and they instructed me to take my vehicle to an autobody shop and get a rental vehicle and everything would be covered. I did exactly as instructed by the adjuster. A few days later the autobody shop and car rental company called to tell me that Meloche Monnex is not paying for anything.

I called Meloche Monnex customer service to get an update and they told me they know nothing that I have to speak to the adjuster directly. The adjuster never answered my calls, voicemails or responds to my emails. I even tried her supervisor, no luck in getting a response.

They are a large company and when you need the customer service they are not there for you.

Months later I am still stuck with a damaged vehicle and a heafty car rental expense.

The adjuster has still failed to ever call me or respond to me. HORRIBLE CUSTOMER SERVICE!!!!!

I have now attained a lawyer and have to spend months in frustration suing them.

I warn you people, please stay away from MELOCHE MONNEX INSURANCE.





This report was posted on Ripoff Report on 05/15/2013 01:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/TD-MELOCHE-MONNEX-INSURANCE/internet/TD-MELOCHE-MONNEX-INSURANCE-WORST-INSURANCE-COMPANY-Internet-1051190. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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