- Report: #390987
Report - Rebuttal - Arbitrate
Complaint Review: TEAVANA
TEAVANA75 Middlesex Turnpike, Burlington, Massachusetts U.S.A.
TEAVANA DO NOT BUY TEAPOTS AT TEAVANA, THE MATERIAL IN THE INTERIOR ,ENAMEL FALLS OFF Burlington Massachusetts
*Consumer Comment: Same experience at Burlington MA Teavana
*UPDATE Employee: How did you clean your pot?
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I got a very EXPENSIVE teapot at teavana ($160.00) and after 8 months of EXTREMELY careful use, the internal cover of the teapot ( ENAMEL ) started to flake off. I went to to the store where I got it ( TEAVANA AT THE BURLIGTON MALL IN MASSACHUSETTS) and requested an exchange but they started to delay the process until the warranty expired.
MORAL OF THE STORY:
1.-DO NOT BUY TEAPOTS AT TEAVANA. Go to your closest China Town and get an identical teapot for a fraction of the price. ($35.00)
2.-DO NOT BUY TEAPOTS AT TEAVANA. There is no warranty on the product they sell because they know it will break.
3.-DO NOT BUY TEAPOTS AT TEAVANA. Because whatever the problem you have, you will find a discourteous and inefficient customer service.
This report was posted on Ripoff Report on 11/13/2008 03:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/TEAVANA/Burlington-Massachusetts-01803/TEAVANA-DO-NOT-BUY-TEAPOTS-AT-TEAVANA-THE-MATERIAL-IN-THE-INTERIOR-ENAMEL-FALLS-OFF-Burl-390987. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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