- Report: #287994
Report - Rebuttal - Arbitrate
Complaint Review: TECHONdigital.com - Thedigitalnerds.com
TECHONdigital.com - Thedigitalnerds.comtechondigital.com - thedigitalnerds.com Internet U.S.A.
TECHONdigital.com - Thedigitalnerds.com FRAUDULANT SALES DISHONEST BUSINESS PRACTICES DECEPTIVE UNRESPONSIVE Internet
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Here is an exact copy of the message:
please call james from our order confirmation department at ext: 201 to confirm your order at 800-958-0054 (*Note the lack of punctuation & lack of a signature, esp. from a business email account -- a red flag this isn't a legit business.)
Approximately 15 minutes or so after placing my online order, a man from techondigital.com called my home to confirm my order (specifically, he mentioned something about having a problem using stolen credit card numbers-- no kidding -- and then proceeded to push me to purchase an additional memory card & battery pack for the camera. He was trying to sell me a 1 GB card & generic batteries for only $89.99. He also told me numerous times that everyone who orders a camera also orders the extra memory and batteries. Everyone, apparently, except for me. After nearly 10 minutes of continuously telling him no, that I was not interested in any accessories for the camera, he hung up. I got the feeling he was more than a little frustrated.
When I called techondigital.com's toll-free number to check on the status of my order, I was notified that the camera I had supposedly ordered had been backordered for approximately 7 weeks, and that my order had been subsequently canceled. The company did this without even notifying me first. I told the customer service rep that this was the first time I was hearing about my order being backordered, and then being canceled, he said, "Oh....well, you'll get your email, or something like that." I emailed the company requesting something in writing confirming that my order had, in fact, been cancelled, which I have yet to receive. I guess customer service isn't one of their strong suits. I think this is very deceptive, dishonest, and fraudulent way to conduct business.
Moral of the story: If something sounds too good to be true, like buying a Canon PowerShot SD870 IS for $269 to your door, then it probably is. Don't do business with these folks -- you'll regret it.
They also go by a lot of other different business names. If you g00gle it, you'll see.
This report was posted on Ripoff Report on 11/30/2007 12:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/TECHONdigitalcom-Thedigitalnerdscom/internet/TECHONdigitalcom-Thedigitalnerdscom-FRAUDULANT-SALES-DISHONEST-BUSINESS-PRACTICES-DECE-287994. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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