- Report: #210092
Report - Rebuttal - Arbitrate
Complaint Review: TECHXPRESS.NET
TECHXPRESS.NET3450 Broad Street, Suite 101 San Luis Obispo, California U.S.A.
TECHXPRESS.NET RIPOFF NO FTP ACCESS to site Company scamming people with large fees and not completing work for me San Luis Obispo California
*Consumer Comment: Techxpress still hasn't changed their business ethics
*UPDATE EX-employee responds: Former Employee
*Consumer Comment: Not so fast
*REBUTTAL Owner of company: TechXpress - AAA Rating with Better Business Bureau
*Author of original report: Complain, complain, Complain, Techxpress.net is not the answer
*Consumer Comment: Techxpress too expensive
*Author of original report: Sorry on the dates
*Consumer Comment: But they have such great commercials!
Techxpress had problems with people quitting or firing employees that were on the project. You trust one person you've worked with, then he quits and the next new guy changes the rules, again, again and again, delaying everything. 7 people were on my site, one at a time. Only one guy give his heart to the site but he quit Techxpress. Time was being wasted explaining old projects to new people and new people had no web experience. We would complain and nothing happened, we tired to fire Techxpress 3 times but they insisted they could do the work but nothing happened. All Techxpress wanted was money for $100.00hr (as this is overpriced and expensive). The designs were always off, errors reported, just stayed the way they were (just a complete joke). Techxpress was more interested into moving into a new 9,000 sq feet office and spending on expensive office products so they can increase their fees to the customers. The point is, we were told what we paid for and what we were getting.
I hired Techxpress last Jan. 25, 2005 for web designing. They gave me a time line to finish a based design March 4 but they never completed it or tried to finish it. They wanted $100.00 an hour as they were supposed to finish what I paid them to do. They told me they did more than expected but site was never completed. Yet their clients also having delayed problems of te same issues I was having, no return phone calls, lost paper work, demanding more money, not giving company full FTP access as they are fooling their clients and me that CMS is access when it is just an editor access option. They feed people into their business and they are locked in with no FTP and PHP access with paying Techxpress.net is expensive $100.00 an hour rate as they are fooling people they are wonderful and they are just the opposite. Everything is setup, you cannot do what you want with programming functions yourself (CMS is a joke access option) and it is terrible paying for a site and they own the site as FTP means, it's your file and you can move it if your not happy but Techxpress they keep what you pay for and they do not give you back what you pay for.
Techxpress is full of problems; I have a list of complaining clients upset at their services for losing money, lack of work & people leaving them. We have been victimized like the whole rest of other angry customers. They have a scam setup, they tell people what they are going to do, they don't perform and when the customer is frustrated, they try to move out, they are locked in with their services. No FTP access is a complete scam setup, people end up leaving with nothing what they paid for and we've not the only ones. Site was never completed as are suppose to figure out what to do and as they will not give you FTP access to move the site somewhere else. You can't as they don't want to tell anybody this, you hire them and they try to lock you in with their expensive service and horrible work. We lost our money and they refused to refund us.
This company sucks!
San Luis Obispo, California
This report was posted on Ripoff Report on 09/08/2006 01:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/TECHXPRESSNET/San-Luis-Obispo-California-93401/TECHXPRESSNET-RIPOFF-NO-FTP-ACCESS-to-site-Company-scamming-people-with-large-fees-and-no-210092. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.