- Report: #996169
Report - Rebuttal - Arbitrate
Complaint Review: TEP Wireless
TEP WirelessInternet United States of America
TEP Wireless Company charged but did not ship Internet
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Unit did NOT arrive and was never shipped.
I emailed support on Saturday Jan 12 and was told in a response 24 hours later that they could not ship as they were out of stock on Mexico units. They claimed to have tried to contact me by phone... but I received no voicemail or email.
They offered to FedEx a unit directly to my destination when one was available... availability date unknown.
So now I'm flying early AM Tuesday, no Wifi... and ATT will be a bit richer.
This report was posted on Ripoff Report on 01/13/2013 02:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/TEP-Wireless/internet/TEP-Wireless-Company-charged-but-did-not-ship-Internet-996169. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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