- Report: #1055782
Report - Rebuttal - Arbitrate
Complaint Review: TEP Wireless
TEP Wireless Did not provide product or refund Internet
*UPDATE Employee ..inside information: Tep Response
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We traveled to UK in March and had prepaid for TEP device to be picked up at Heathrow. It was not there we we arrived and we were told that it would be delivered to our place we were staying no later than the next day. It never arrived and no phone calls were returned while we were on our trip. Upon our return home I have tried calling four different times and have left messages but no one returns my calls. In addition, I have emailed their customer service but no response from them either. We are still waiting on our $86.40 refund but at this point it only looks like we were ripped off. DO NOT USE THIS COMPANY!!
This report was posted on Ripoff Report on 06/02/2013 02:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/TEP-Wireless/internet/TEP-Wireless-Did-not-provide-product-or-refund-Internet-1055782. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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