- Report: #1058574
Report - Rebuttal - Arbitrate
Complaint Review: TEP Wireless
TEP Wireless No connection, no refund, SCAM Internet
*Author of original report: Problem resolved
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I ordered this device for 2 weeks in france in March '13. It worked on & off for first week. I was told just before travelling that there would be a problem the 2nd week. they said they would send out a replacement sim in time, but never received it. As such, the device didn't work at all during week 2. I tried to get a refund, but haven't even had a reply.
I returned the device the day after I returned to UK, and got proof of postage. However, 49 days later TEP decided to send me an email saying they haven't received the device. I now can't find the proof of postage. I suspect this is a scam, whereby they assume most people would have probably mis-placed the proof of postage after such a long time, & are now threatening to charge me for the lost device.
Stay well clear of this company - they can't be trusted.
This report was posted on Ripoff Report on 06/12/2013 10:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/TEP-Wireless/internet/TEP-Wireless-No-connection-no-refund-SCAM-Internet-1058574. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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