- Report: #351149
Report - Rebuttal - Arbitrate
Complaint Review: TEXACO EXPRESS LUBE
TEXACO EXPRESS LUBE1050 N. BAY ST EUSTIS, Florida U.S.A.
TEXACO EXPRESS LUBE SENT MY WIFE TO GET A SIMPLE OIL CHANGE SHE CLLED ME TO SAY OUR TRUCK IS IN BAD SHAPE. EUSTIS Florida
*UPDATE Employee: NOT A CHANCE!
*UPDATE Employee: Yes you are right!
*Consumer Comment: I know your case is FACT!
He also said that the differential grease had turned to powder and he showed to me on a piece of paper the powder.
I told the mechanic to cash us out that we were not buying anything. After arriving home I checked the transmission to find it right on the money and checked the differential to find that it had fluid in it and not powder but it was low and they did not fill it.
They also charged for an extra one half qt. of oil on a 5 qt. system. They claim it took 5 and one half qts. when I asked for the owners name and phone no. They gave me his name but refused to give me the corporate no.
This report was posted on Ripoff Report on 07/14/2008 03:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/TEXACO-EXPRESS-LUBE/EUSTIS-Florida-32726/TEXACO-EXPRESS-LUBE-SENT-MY-WIFE-TO-GET-A-SIMPLE-OIL-CHANGE-SHE-CLLED-ME-TO-SAY-OUR-TRUCK-351149. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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