I am a loyal customer of the tgi Fridays at Waterford lakes go tehrea lot probably just like lots of people do late at night.. Because it is one of the only places that is open very late at night, and there's just about nowhere else to go. Now for being a loyal customer, I am regularly being harassed by the abusive staff there on an extreme basis and for no reason at all-- I go there several times a week late at night.am now having to apologize for being a customer there because the staff has begun harassing me now that im a regular customer-- instead of being nice to a regular customer, they begin getting annoyed--also annoyed that you order the same thing and will repeat your order rudely before you even order it--.several times over the past few months ive ordered take out late at night as well.and had them bring it out to my car with no problem. One day a manager was rude about bringing an order out and claimed they couldnt do it. I didnt understand since it was something they do on a regular basis, I was extremely sick and could not get out of my car...they didn't understand and I told them I had a sprained ankle. For claiming I had a sprained ankle that one night I have been regularly harassed at this Fridays location by the jerks that work there, so much so that I refuse to even go back now. Last time I attempted to get a curb side order I was harassed by a manager named tony as well who claimed they werent allowed staff outside for safety reasons past 1 and that he had brought my order out ot me before and some other rude statements and he was very rude to me so I contacted corporate and dint have a chance to talk to them. I Another worker said to me I have a question.. You said you had a sprainked anklethis happened several weeks ago why are these jerks harassing me for claiming I had a sprained ankle? why do they care? what right do they have continously treating any customer in this way or interrogating them... Tonight, there was no place open and I explained to a friend that I would rather not go to Fridays because I get mistreated every time I go, and the person did not believe me. I explaned it to others and they said that was odd because if youre a regular customer they should be treating you better. The servers at the place are usually not rude, but tonight I went and got harassed unnecessarily by a hostile abusive female server, and the person with me was shocked and a witness and said they didnt believe me until they saw it themselves, and were upset at the entire situation. On top of that the salad I ate tasted bad and my stomach is very upset. This tgi Fridays has decided to mass bully harass and abuse a lone female customer, for no reason.and if that customer does come make their experience a living hell and make it uncomfortable for everyone in their party through this extreme abuse. To me this is a huge violation of my civil rights as a citizen and human being and no chain restaurant especially one so big should be allowed to or get away with this kind of bullying or abuse..the person serving me was a female-- she from the beginning repeated my order to me before I even ordered it and she did so in a very rude way like "JACK DANIELS CHIEKEN WITH THIS ON THE SIDE PLUS THIS THIS AND THAT AND THAT and THIS THIS AND THAT".. I almost have to cower for ordering what i want because the wait staff is harassing me just for ordering what i want...which is flat out bizarre terrible and extreme abuse to me.. because I order the same thing and for placing the same order the servers are unjustly and insanely getting annoyed by my orderand now repeating it rudely before I even order it and insulting me for what I choose to eat. As a customer I am not even allowed to seemingly order waht I want without being mistreated or treated badly by the horrible rude abusive wait staff there. The server, a brown-haired female was unnecessarily sarcastic and rude and I stated to the person with me how she already repeated my order before I ordered it-- and was already slightly annoyed by that. When she came back..she said to me rudely out of the blue OH I HeAR YOU HAD a SPRAINKED ANKLE YEAH WE HEARD ABOUT IT-- SO ITS NICE TO SEE YOUR ANKLE IS DOING BETTER she wasnt nice about it, she was so rude and sarcastic and really loud and obnoxious that the person with me got annoyed.. And said wow what a b*tch and said that really annoyed me got me sort of aggravatedI just ignored her.and at that point thought ok im going to call a manager, but since the management team is equally as abusive as the incompetent sick staff they hire.
I decided they were possibly just trying to provoke me into callnig a manager. The person with me claimed that I remained pretty calm and that he was really annoyed already he was also very shocked by the treatment and said that he did not believe me when I first said it but now he's just shocked.
The girl came back with a box annoyed angry and aggressive.so rude and belligerent and made some more rude comments finally when she came back again I explained to her that we didnt want her as a server.. The deranged mean and nasty female then said WELL IIM THE ONLY ONE WHO CAN SERVE YOU and was rude again finally my friend tried talking to her and she claimed she wasnt being sarcastic and lied right to his facethen the manager came-- the manager didnt seem to care at all and wasnt concerned though she was not rude she literally..just didnt care that her staff was yelling at customers for no reason talking down and rudely to them ruining their entire dining experience and outright abusing and harassing them. Of course the rest of the time.all we talked about was the mistreatment, and the entire dining experience was ruined the psycho staff at that TGI Fridays has made it a mission to try to ruin my dining experience now every time I go and now harass me, and on top of that, the salad they brought out tasted strangeand upset my stomach. The person with me claimed to not get another server out of fear that they would do something bad to my food.. But I feel they already did. The manager didnt care to comp for the meal, barely apologized, and was probably cheering on the waitress who harassed me. In fact when we asked for the manager, the waitress said oh yeah they all know the situation or know her or something on that level tryign to pin the blame on me (for being a regular customer who goes in there several times a week and for placing the same order almost everytime- yes im being pathologized and patronized for going in there regularly late at night and ordering the same thing which isn't just absurd and cruel it is something so ridiculous)...Also the last manager I spoke with tony said well youre here FOUR times a week--ie almost trying to insult me for coming four times a week when one night I could not get out of my car because I was not feeling well and asking for someone to come out to my car instead of bringing it to my car, he is harassing me for being a regular customer...these aer some very sick, abusive and disturbed people....its not even about going back to Fridays or not.this is very extreme and wrong abuse towards an innocent customer for absolutely no reason.. The people that work here are sick disturbed and very abusive hostile people I would never have gone backt o that place, if my friend did not tell me to go because I am now regularly abused just for going there four times a week.something needs to eb done about this kind of mistreatment and harassment I have not been back there for a while now due to the extreme unnecessary harassment, and now that I did go back the staff is mistreating and abusing me terribly and being abusive and almost cruel....I explained to my frined not to even call a manager because the manager is probably one of the psychos who is going to try to pick a fight with meafter a waitress at Fridays harassed me.I would say boycott this place, or I would hope that the entire staff gets removed or portions of it especially the abusive women that work at that place .and the few abusive managers who get together to bully
female customers who go there these are some awful people...and they should not be allowed to get away with doing this to any customer, or any human being...I hope corporate reads this and fires some of the sick people that work there...they are angry disturbed people and bullies...and have no right doing this to anyone and getting away with it...I did not get the name of the waitress who harassed us, but it seems like it doesn't matter because those psychos will continue doing this as they want and nothing will be done about it....