- Report: #450680
Report - Rebuttal - Arbitrate
Complaint Review: TGM Digital, Inc.
TGM Digital, Inc.360 Mobil Ave Camarillo, California U.S.A.
TGM Digital, Inc. Failed to honor return policy Camarillo California
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I called the company, explained my complaint, and asked to return the camera. I was given a return authorization number and told how to go about returning it, which I did within about 12 days of purchasing the camera.
Now almost two months later, I still have not been issued a credit for the return, and I cannot get through to the company. Their answering machine gives me the message that it is full, and can not take any additional messages. I've tried several times over 3 weeks. I did get through to the answering machine once and asked them to return my call, but they have not done so. I sent several emails to their address and have not be contacted.
It appears to me that this company is no longer around, yet their website is active. In the paperwork I received from them initially, plus what I can find on their website, they have addresses in three different cities in California.
So I am out about $370 in this deal. I've contacted the better business bureau in Camarillo, and filed a complaint there. They had no record of this company either.
Let the buyer beware about doing business with companies like this.
This report was posted on Ripoff Report on 05/11/2009 11:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/TGM-Digital-Inc/Camarillo-California-93010/TGM-Digital-Inc-Failed-to-honor-return-policy-Camarillo-California-450680. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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