- Report: #237003
Report - Rebuttal - Arbitrate
Complaint Review: THE AUTO CLUB
THE AUTO CLUB106 EAST 6TH STREET,SUITE 900 AUSTIN, Texas U.S.A.
THE AUTO CLUB ripoff,manger wouldn't even tell me where they were, due a refund never received AUSTIN Texas
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after weeks of no returned calls from RODNEY VARGAS,a cowardly salesman who doesn't return calls, i spoke with Matt, their customer service mgr. he was rude and very prissy, possibly a former employee of "THE BIRDCAGE", and he didn't care either. i asked where they were located so that i could file a complaint w/ that state's authorities and he told me that he wasn't going to tell me. i again asked about my refund and he told me he didn't know anything about it.
i then filed a BBB complaint and a complaint with the texas state attorney general's office. i then spoke to another extended warranty company who told me that these guys are the source of many complaints and that they basically are a "boiler room" of sorts. BEWARE!!!! there are many other great extended warranty companies out there...AUTO CLUB ain't one of them.
This report was posted on Ripoff Report on 02/26/2007 01:03 PM and is a permanent record located here: http://www.ripoffreport.com/r/THE-AUTO-CLUB/AUSTIN-Texas-78701/THE-AUTO-CLUB-ripoffmanger-wouldnt-even-tell-me-where-they-were-due-a-refund-never-rece-237003. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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