- Report: #375374
Report - Rebuttal - Arbitrate
Complaint Review: THE GRANT UNIVERSITY
THE GRANT UNIVERSITYthegrantuniversity.com Nationwide U.S.A.
The Grant University Signed up for the free trial to only pay $1.98 for shipping & handling and was told I would receive a Cd & 2 giftcards as part of he deal. Never received anything I called to get a refund, they refused. This company is a SCAM.. San Antonio Texas
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I was never told I would be charged for anthing but the $1.98 shiping & handling charges. I ordered this product on 9/8/08 and here we are 9/23/08 and still nothing. I was guaranteed it would be sent out the next day after I ordered it, 9/9/08, by priority US mail. It does not take this long by priority mail.
They are refusing to give me any money back so I will have to file a dispute with my bank to refnd my money and they can do their own investigation on this. I keep getting lied to by the rude customer service agents telling me that the supervisor is on a conference call, yeah right, for 6 hours, which is how long I have been calling for. Every hour I call them and they tell me the same thing. The customer service center is located in Utah, but the main office is in Texas. The supervisor I talked to also was rude nad offered no help to me.
I will also file a complaint against them with the Better Business Bureau to make sure people are aware f their scam. They are awful and liars. Pleas Beware and don't let this happen to you.
daly city, California
This report was posted on Ripoff Report on 09/23/2008 11:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/THE-GRANT-UNIVERSITY/nationwide/The-Grant-University-Signed-up-for-the-free-trial-to-only-pay-198-for-shipping-handlin-375374. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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