• Report: #384663

Complaint Review: THRIFTY Rental Car

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  • Submitted: Sat, October 25, 2008
  • Updated: Sat, October 25, 2008

  • Reported By:Gauting Other
THRIFTY Rental Car
www.thrifty.com Munich, Germany, Nationwide Germany

THRIFTY Rental Car (MUNICH Airport Rep. Karsten Sowa) CREDIT CARD RIP OFF Munich Internet

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On return of the THRIFTY car to Munich Airport on Saturday, October 18 2008, the counter staff claimed a few miniscule scratches on the door, something I neither caused nor had noticed before. (The takeover on October 14 took place in darkness).

The rep, Karsten Sowa, promised to get back to me by e-mail the following Monday. I never heard from him but found an immediate charge of Euro 1.000 ($ 1.250) on my credit card.

Numerous e-mails and faxes to THIRFTY's German headquarters in Duisburg remain unanswered.

Whatever the investigation on these almost invisible scratches will reveal, this charge is exhorbitant if not to say criminal.

If I do not hear from them within days I will have to take legal steps. Very disturbing that an international company like THRIFTY/DOLLAR applies such cowboy tactics to enrich themselves and then remain silent when asked for an explanation.
BEWARE!

Norbert
Gauting
Germany

This report was posted on Ripoff Report on 10/25/2008 01:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/THRIFTY-Rental-Car/Munich-Germany-Nationwide-85445/THRIFTY-Rental-Car-MUNICH-Airport-Rep-Karsten-Sowa-CREDIT-CARD-RIP-OFF-Munich-Internet-384663. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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