• Report: #201431

Complaint Review: TIGER DIRECT - TIGER WIRELESS

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  • Submitted: Mon, July 17, 2006
  • Updated: Wed, October 10, 2007

  • Reported By:tulsa Oklahoma
TIGER DIRECT - TIGER WIRELESS
7795 W. Flagler St. Miami, Florida U.S.A.

TIGER DIRECT - TIGER WIRELESS ripoff, stole my $360 rebate Miami Florida

*UPDATE Employee: Help with your rebate

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Tiger direct/Tiger wireless offered a great deal on RAV4 phones. With the advertised rebate you end up getting the phones for free. Only the rebate system that you find out after buying the phones and setting up service is unbelievably difficult to follow. You have to wait over hundred and 20 days before you can even start this rebate process. I follow the process to a letter in kept getting from them that I didn't send the right phone Bill statement. I even fax them the bill as well as rescinding the whole rebate paperwork in and they still refused to give me my money.

After spending hours on the from I've come to the conclusion that this is a criminal enterprisewhich is stolen money from hundreds of customers if not thousands.

John
tulsa, Oklahoma
U.S.A.

This report was posted on Ripoff Report on 07/17/2006 07:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/TIGER-DIRECT-TIGER-WIRELESS/Miami-Florida-33144/TIGER-DIRECT-TIGER-WIRELESS-ripoff-stole-my-360-rebate-Miami-Florida-201431. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Help with your rebate

AUTHOR: Alex - (U.S.A.)

Dear Customer:


We apologize for any inconvenience you may have experienced, and if the issue has not yet been resolved, I would be glad to assist you. To begin, please email me at alex@help.tigerdirect.com with your Tiger Direct order number in the subject line, as well as a brief summary of your rebate situation in the body of your email. If you have your rebate tracking number(s), you can include that also. Your issue will be researched, and we look forward to resolving it for you as promptly as possible.


Sincerely,

Alex
Tiger Direct Customer Service/Web Response
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