- Report: #684894
Report - Rebuttal - Arbitrate
Complaint Review: TIGER DIRECT
TIGER DIRECT7795West Flagler St. Miami, Florida United States of America
TIGER DIRECT ZERO customer service /follow up /attention to detail! Miami, Florida
Original Order for a Blue tooth device: December 09,2010 a Friday.received the product on Dec. 16th DID NOT WORK I when called for a return "authorization" WAs told I did not know how to work the product!! by.. AN IDIOT on their phone! Sent product back and waited 2 weeks - NO communication from company when called again ( 2weeks later?) they said I had received product.. SO AGAIN go through the fact it did NOT WORK and was returned.. -- then they check and OH!! No , the replacement is back ordered! Also, On this call extended warrenty purchased..- seems logical I may not be able to trust their company??
REceived the item Finally today, JAN 20,2011..THey sent a blue tooth with one jack shape for plugging in to charge and a completely DIFFERENT CHARGER! EQUIPMENT I HAVE PAID FOR IS totally UN-usable!
IT took 3 4 calls to get some smart a** tosay he would email a return label! I I will ALSO CALL Bridgett WIlliams in the AM of Friday Jan 21,2011 THEY owe me money and EQUIP!
I will add more depending on what MS. or Mrs. williams has to say!
This report was posted on Ripoff Report on 01/20/2011 04:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/TIGER-DIRECT/Miami-Florida-33144/TIGER-DIRECT-ZERO-customer-service-follow-up-attention-to-detail-Miami-Florida-684894. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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