• Report: #1122479

Complaint Review: TIME WARNER CABLE CO

  • Submitted: Mon, February 10, 2014
  • Updated: Thu, February 20, 2014

  • Reported By: Sheila — fullerton California
TIME WARNER CABLE CO
LOS ANGELES, California USA

TIME WARNER CABLE CO TWC CO. ADVERTISES A GIFT CARD WHEN YOU SIGN UP WITH THEM. I SIGNED UP IN MAY 2014, IT IS JAN 2014 AND NO GIFT CARD! FALSE ADVERTISING AND THEY NEED TO BE SUED! LOS ANGELES California

*Consumer Comment: So, what are the excuses they've given you for not getting your card?

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Time Warner Cable Co offers a promotional when signing up for their service, a 100.00 Gift Card.  I signed up with them in May 2013 and it is now Feb. 2014 and I have never received the gift card.   Each customer service person you talk to has an excuse for why you dont have the gift card, including supervisors.  I also filed a complaint with the BBB in Jan 2014, awaiting the response.  Has anyone actually sued TWC for false advertising?


This report was posted on Ripoff Report on 02/10/2014 11:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/TIME-WARNER-CABLE-CO/LOS-ANGELES-California/TIME-WARNER-CABLE-CO-TWC-CO-ADVERTISES-A-GIFT-CARD-WHEN-YOU-SIGN-UP-WITH-THEM-I-SIGNED-1122479. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

So, what are the excuses they've given you for not getting your card?

AUTHOR: Ken - ()

Hope you wrote them all down to relay to the BBB.   Did you follow all the terms of the offer?

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