- Report: #235141
Report - Rebuttal - Arbitrate
Complaint Review: TLG Auto Advantage
TLG Auto AdvantageP. O Box 1042 Trumbell, Connecticut U.S.A.
TLG Auto Advantage Unauthorized Charges to Account Ripoff Trumbell Connecticut
*REBUTTAL Individual responds: Unauthorised charges to my credit card
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When calling to ask questions regarding my second 9.99 credit I was first told I couldn't talk to a supervisor by Henry and then told that I would be required to call back in 30 minutes to an hour to speak with someone regardig my additional credit promised by a Supervisor with their company.
This has been a hassle and I plan on speaking with my Husbands Credit card company to see if I can get anything done by them or promises that no fees are being charged to my account.
This was done without authorization, therefore, the credit card should be creding my card also.
This has been a nightmare and I've been waiting well over the hour to speak with someone!
Poor customer service, illegally charging customer credit cards without authorization, someone should be investigating or doing something to insure this doesn't continue.
This report was posted on Ripoff Report on 02/08/2007 04:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/TLG-Auto-Advantage/Trumbell-Connecticut-06111/TLG-Auto-Advantage-Unauthorized-Charges-to-Account-Ripoff-Trumbell-Connecticut-235141. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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