TLG Shopper requested refund forservices i didn't want. only rec'd one refund out of 3 charges.request not answered westville, Ohio

 in august i was trying to rent a moving truck from budget and when i finished with the call i was transfered to tlc shopper and they kept pushing coupons for $40.00 gas savings and a bunch of stuff i couldn't remember. i agreed to allow them to charge a $1 to my account so they could send me a brochure explaining everything with no obligation on my part. if i didn't want it return it and that would be it. next thing i knew 4 charges of $16.99 where being charged to my card. i called tlg and was advised i had to call them back to cancel. that was not my understanding. i sent a fax on 2/04/11 at their request explaining i did not want there services and to stop charging my credit card and refund $68.96 back to my charge account. I received one charge back of $16.99 and have had no reply to my written request to refund all back to my card. the outstanding amount owed back is $52.97. i told them in my fax to keep the $1 to cover mailing cost.