- Report: #197509
Report - Rebuttal - Arbitrate
Complaint Review: TLG Travelers Advantage - Traveler Advntag - TLG*TRAVEL ADV - Days Inn
TLG Travelers Advantage - Traveler Advntag - TLG*TRAVEL ADV - Days InnP.O.Box 1042 Trumbull, Connecticut U.S.A.
TLG Travelers Advantage - Traveler Advntag - TLG*TRAVEL ADV - Days Inn fraudulent credit card charges posted yearly for 6 years after cancellation with different name than original charge of $1, RIPOFF! Trumbull Connecticut
*UPDATE EX-employee responds: Worse from the customer side
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I inspected credit card statements to make sure nothing posted through the end of the 90 day trial (May). Nothing did. June was clean too, so I figured things were ok, and forgot about it.
Yesterday, I received a travel pamphlet with a small notice on the back that said your Travelers Advantage membership will be renewed soon! Underneath it says the $99.99 annual membership fee will be automatically billed to your credit card. Then it gives a phone number to call if you wish to cancel. I called and they said we joined through the Days Inn internet in 2005, and they would cancel and refund that money if I wrote a letter and faxed it to 624-823-5124.
I searched my 2005 credit card statements, found an entry for TLG*TRAVEL ADV, that I hadn't questioned because I thought it was a travel advance repayment for one of my husband's government business trips. I wrote the letter requesting credit and faxed it. I was very suspicious of how they got our name from Days Inn when we didn't even stay there that year.
This morning I searched 2004 credit card statements to make sure I hadn't overlooked anything that year. I found a posting identical to 2005's charge. Then I searched and found charges all the way back to the first one in August 2001, for $69.99 all with a similar misleading name, and all different than the name on that first $1 charge.
This is the first time in 6 years I've seen anything to indicate an annual renewal. If they did send anything before, it wasn't recognizable as a bill, and was thrown away as junk mail. I wrote another letter informing them I want my money back with interest and faxed it. I informed them that if they didn't change their renewal notices to require written or verbal approval for an annual renewal, I would try to put them out of business by every legal means possible. This is step one.
Fort Walton Beach, Florida
This report was posted on Ripoff Report on 06/21/2006 05:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/TLG-Travelers-Advantage-Traveler-Advntag-TLGTRAVEL-ADV-Days-Inn/Trumbull-Connecticut-06611/TLG-Travelers-Advantage-Traveler-Advntag-TLGTRAVEL-ADV-Days-Inn-fraudulent-credit-c-197509. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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