- Report: #462819
Report - Rebuttal - Arbitrate
Complaint Review: TLG (Trilegiant)
TLG (Trilegiant)100 Connecticut Avenue Norwalk, Connecticut U.S.A.
TLG (Trilegiant), HelathSaver, TravelersAdvantage Charged my Chase Visa without my permission. I never requested their services. Norwalk, Connecticut
*Consumer Comment: TLG (Affinion Group) CEO's salary (Nathaniel J. Lipman) started at $450,000 a year (while customers are being scammed)
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The first time I was charged for their TravelersAdvantage services.
The second time I was charged for the HealthSaver services. I don't even know what these services are comprised of. This started happening after my Wamu MC account was changed to Chase MC.
The first time, I called the MC company and the charge was removed. About two months later, I noticed the charge for HealthSaver. This time I called up Chase, disputed the charge and canceled my Chase MC. I plan on canceling all my Chase accounts and moving them to Wells Fargo.
This is a scam. I can see that others have also complained about this company. Trilegiant should be driven out of business and other businesses associated with this scam should be fined. All legitimate Internet businesses should be concerned with these types of scams, as they will eventually be impacted.
The charge was for $99, and I'm not sure if Chase will refund my money at this time. They said they will process my complaint.
Contact me if you need additional information.
San Diego, California
This report was posted on Ripoff Report on 06/18/2009 10:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/TLG-Trilegiant/Norwalk-Connecticut-06850/TLG-Trilegiant-HelathSaver-TravelersAdvantage-Charged-my-Chase-Visa-without-my-permis-462819. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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