Cried
  • Report: #965455

Complaint Review: TMobile

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Tue, November 06, 2012
  • Updated: Tue, November 06, 2012

  • Reported By: bruces — Ormond Beach Georgia United States of America
TMobile
12920 38th street Bellevue, Washington United States of America

TMobile unloyal to customer false information Bellevue , Washington

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I have been a loyal customer of tmobile for 3 1/2 years bills paid on time and nerver late however approx a year half ago i upgraded to a gaxy2. I noticed that the phone was very hot upon complaining to tmobile on different occassions they replaced the housing unit but not the memory card or battery, having telecommunications experience myself 30 years plus i quetioned it and the response i got was that they dont do that,

Upon leaving for Florida on a business trip and vacation to the islands my phone went totally out, it took them to send a phone but i receive it, even the replacement phone was terrible, the calls would drop the recepiton was terrible i spent 6 weeks in florida and had none to nil coverage no internet voice quality terrible delayed text messages and etc etc. they offered no credit other then 10.00 claiming they dont guarantee service if you move???

upon my return to Atlanta in Aug i wrote a letter to there executive office and to this date no response, i was also billed for the repair of the galaxy 2 even though i was paying for insurance on the phone, they claimed it had physical damage while a local store in ga said no inside not out, Here is the kicker i paid my bills other then the charge for the repair of the phone, my bills usually run around 220-240 a month 

Last month since i was disputing the charges since aug they decided to cut my 5 lines off because the repair of the phone was not paid, i had to pay for the charge and then got that credited back to me, however thismonth they now cliaming the charge is back on there again, at this point all i want to do is leave them and go to another carrier without being penalized does someone have a suggestion

This report was posted on Ripoff Report on 11/06/2012 12:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/TMobile/Bellevue-Washington-98006/TMobile-unloyal-to-customer-false-information-Bellevue-Washington-965455. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on TMobile

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory