- Report: #944142
Report - Rebuttal - Arbitrate
Complaint Review: TONI LOFTUS AT ROCK ENERGY CO-OP
TONI LOFTUS AT ROCK ENERGY CO-OP15229 Willowbrook Road SOUTH BELOIT, Illinois United States of America
TONI LOFTUS AT ROCK ENERGY CO-OP Bullied us into a payment arrangement amount that we could not afford and shut our power off SOUTH BELOIT, Illinois
*Consumer Comment: First, how could you NOT know you owed on the previous account?
So at 12:30 pm on September 19th, 2012, our power was shut off. Our three small children are left with no gas or electricity for us to prepare a meal for them or us. The children must take a cold shower in the dark now until I can get the $380.80 to pay the remainder of the bill. I tried to present them with a doctors note saying that my 4 year old daughter needs the electricity on for her breathing treatments, but she said that she would not accept the note and if she did then I would have to go onto a regular monthly payment plan and pay the deposit, past due bill, and reconnection fee totalling $996 today as she just smirked with one of those looks like "what are you going to say now?". So I say all this just to say that Rock Energy doesn't care that my family has to now go without electricity and gas for another two weeks until we get paid. So I do not recommend using Rock Energy COOP for anyone.
This report was posted on Ripoff Report on 09/20/2012 11:35 AM and is a permanent record located here: http://www.ripoffreport.com/r/TONI-LOFTUS-AT-ROCK-ENERGY-CO-OP/SOUTH-BELOIT-Illinois-61080/TONI-LOFTUS-AT-ROCK-ENERGY-CO-OP-Bullied-us-into-a-payment-arrangement-amount-that-we-cou-944142. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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