- Report: #345108
Report - Rebuttal - Arbitrate
Complaint Review: TORNADO OFFICE SYSTEMS
TORNADO OFFICE SYSTEMS504 UNION STREET DARDADELLE, Arkansas U.S.A.
TORNADO OFFICE SYSTEMS THIS COMPANY IS A SCAM DO NOT ORDER FROM THEM NO MATTER THE PRICES THEY GIVE YOU YOU WILL BE SORRY DARDANELLE Arkansas
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A few days later I received 3 boxes of stuff; most of which I did not order. It took almost a week for a return call from someone named James Martin and was told that they would send shipping labels to us so we could return the unwanted product. I did that and shortly after received an invoice for almost $4000.00. The correct invoice amount should have been $331.62. I called immediately and was told that I must have misunderstood Samantha and that I was being billed for each individual item instead of for each dozen. I told them that I have my notes and that I will not be paying the entire invoice; I told them I would pay for what we have but they won't accept that; they want the entire $4000.00.
I have tried to talk to someone there but all I get is an answering machine and no one calls me back. I have called 13 times since Sept. of 2007 and I have yet to receive a call back. Then, just yesterday, a fax was sent to our office from them and it was addressed to the accounts payable person instead of me. I remember someone calling earlier in the week and asking who was the accounts payable manager and of course I gave them the name. They thought they would bypass me and have the bill paid. Unfortuately for them, we have a safeguard in place for just such a thing and request for payment was denied. I have called many times to tell them I would be happy to pay for the items I received, but they have yet to call me back. I hope no one else falls for this scam.
This report was posted on Ripoff Report on 06/27/2008 02:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/TORNADO-OFFICE-SYSTEMS/DARDADELLE-Arkansas-72834/TORNADO-OFFICE-SYSTEMS-THIS-COMPANY-IS-A-SCAM-DO-NOT-ORDER-FROM-THEM-NO-MATTER-THE-PRICES-345108. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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