- Report: #968708
Report - Rebuttal - Arbitrate
Complaint Review: TOSHIBA DIRECT
TOSHIBA DIRECTInternet United States of America
TOSHIBA DIRECT SOLD ME BROKEN AND USED LAPTOP AS NEW!!!! Internet
She spent a lot of time calling Toshiba with promises of getting called back by a supervisor. This never happened. She called the Customer Relations Department and spoke with a case manager named Rob.
he stated that she could NOT speak to a higher level employee than him, that she can not get her money back as the computer is now out of warranty! (How convenient!) He only with allow her to get it repaired!
This is a brand new computer that she never got to use!!
How dare they! This is a total ripoff, I might call it a scam!
BOYCOTT these predators!!!
This report was posted on Ripoff Report on 11/13/2012 03:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/TOSHIBA-DIRECT/internet/TOSHIBA-DIRECT-SOLD-ME-BROKEN-AND-USED-LAPTOP-AS-NEW-Internet-968708. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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