• Report: #139205

Complaint Review: TOYGLOBE.COM

  • Submitted: Mon, April 18, 2005
  • Updated: Mon, May 30, 2005

  • Reported By:schaumburg Illinois
TOYGLOBE.COM
5455 Vanden-Abeele St Internet Canada

TOYGLOBE.COM ripoff St Laurent Quebec Internet

*UPDATE Employee: Products Delivered as per Pre-Order Policy

*UPDATE Employee: Pre order items..Have you read our shipping policies?

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I placed 2 orders with toyglobe.com. 1 order was 90282 in the amount of 20.23 and the 2nd order was 90061 in the amount of 25.23. I have been given the run around on when these figures would ship: I had to call them and was lied to on several occasions. Also , I demanded a refund and still have not heard anything back and this has been going on for almost 3 weeks.

Joe
schaumburg, Illinois
U.S.A.

This report was posted on Ripoff Report on 04/18/2005 04:45 AM and is a permanent record located here: http://www.ripoffreport.com/r/TOYGLOBECOM/internet/TOYGLOBECOM-ripoff-St-Laurent-Quebec-Internet-139205. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Products Delivered as per Pre-Order Policy

AUTHOR: Timothy - (Canada)

UPS Track by Tracking Number

View Details
Status: Delivered
Delivered on: 21 Apr 2005 18:04

Signed by: WHITE
Location: RESIDENTIAL
Delivered to: SCHAUMBURG, IL, US
Shipped or Billed on: 18 Apr 2005

Tracking Number: 1Z 3RV 858 DL 9044 803 6
Service Type: STANDARD
Weight: 2.00 Lbs
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#2 UPDATE Employee

Pre order items..Have you read our shipping policies?

AUTHOR: Jade - (Canada)

Hello Joe,

I just did a quick search on your order numbers and I see here that your order was not even charged until April 4, 2004 and our shipping policy says that we have from the day your credit card is charged, 7 to 10 BUSINESS days in order to ship your product. In your complaint you say that you have been lied to and blown off for 3 weeks, your order hasn't even been placed for three weeks. Today is the exact 10th day of 10 business day time frame we have allotted ourselves. If for some reason I can't get a tracking number to you by the end of the day today, I will issue you a refund.

Thank you,
Jade Winters
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