- Report: #939399
Report - Rebuttal - Arbitrate
Complaint Review: TRAVELOCITY
TRAVELOCITY RIP-OFF Internet
When checking out on 8/26 the hotel demanded payment. I explained that I had paid. They claimed that they did not receive any payment from Travelocity. So I paid again. My Amex statement then showed 2 charges. When I complained the hotel (Best Western Edgewater Seward AK) refunded my money. BUT with this mistake I realized that the hotel rate was CHEAPER than Travelocity who charged me $ 192.58 whereas the hotel's rate was $ 173.60 .
When I wanted to complain and ask for a refund I had a lot of hassle from Travelocity reps. They pretended NOT to understand my complaint finally the 3rd rep admitted that Travelocity may be higher !! and hung up on me. I will not use Travelocity again.
This report was posted on Ripoff Report on 09/11/2012 02:25 AM and is a permanent record located here: http://www.ripoffreport.com/r/TRAVELOCITY/internet/TRAVELOCITY-RIP-OFF-Internet-939399. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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