- Report: #1095460
Report - Rebuttal - Arbitrate
Complaint Review: TRISTAR FULFILLMENT
TRISTAR FULFILLMENTP.O. Box 9256 , Select State/Province USA
TRISTAR FULFILLMENT on behalf of Time Warner Cable Gift Card is continually "in process" ... but never sent!!! Bridgeport New Jersey
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Time Warner Cable subscribers BEWARE! If you get a "promotional offer" ... for an Xbox or a Gift Card, you may not receive it ... and you possibly may end up on the phone calling to check the status of those promised offers ... only to get a total RUN-AROUND from the Gift Card fulfillment company contracted to send out the Gift Card.
That fulfillment company -- TRISTAR FULFILLMENT at 888-977-8985 -- "supposedly" sent out my Gift Card (5 months after it was supposed to have been sent out. Then, they deemed that it was sent but "lost" so they approved a reissue of a Gift Card. 4 months later ... STILL NO GIFT CARD. Their CSRs are polite -- but completely unhelpful. Their response is "your card is in process" ... or "you should receive that in a few more weeks, we can't tell you exactly when you'll receive it", etc.
I have NEVER felt compelled to fill out a ripoff report ... until now. I also will be filing a report with the Better Business Report, and sending a letter to Time Warner Cable.
This report was posted on Ripoff Report on 10/29/2013 12:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/TRISTAR-FULFILLMENT/Select-StateProvince/TRISTAR-FULFILLMENT-on-behalf-of-Time-Warner-Cable-Gift-Card-is-continually-in-process-1095460. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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