- Report: #262133
Report - Rebuttal - Arbitrate
Complaint Review: TRISTAR PRODUCTS
TRISTAR PRODUCTS500 Fullfillment Cr. Wallingford, Connecticut U.S.A.
TRISTAR PRODUCTS DIDN'T CREDIT ACCOUNT Wallingford Connecticut
*Author of original report: Account was credited
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However, he is allergic to an ingredient. So he didn't open the product.
He returned it via UPS.
Tristar Products accepted the product back, then nothing.
When I inquired why their account had not been credited yet. They wanted proof that the product had been returned.
I gave them the UPS Tracking Number however, they want a FAX of the signed returned receipt. I asked for an email adddress so I could scan the receipt and email it to them. Surprise, surprise no email address. This is a continuing saga, of which I will update periodically.
I intend to contact the District Attorney in Wallingford, Ct. to investigate, however, I don't expect too help there either.
This report was posted on Ripoff Report on 07/20/2007 01:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/TRISTAR-PRODUCTS/Wallingford-Connecticut-06495/TRISTAR-PRODUCTS-DIDNT-CREDIT-ACCOUNT-Wallingford-Connecticut-262133. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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