• Report: #262133

Complaint Review: TRISTAR PRODUCTS

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  • Submitted: Fri, July 20, 2007
  • Updated: Wed, August 01, 2007

  • Reported By:Lawndale California
TRISTAR PRODUCTS
500 Fullfillment Cr. Wallingford, Connecticut U.S.A.

TRISTAR PRODUCTS DIDN'T CREDIT ACCOUNT Wallingford Connecticut

*Author of original report: Account was credited

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My Father ordered the Facial Hair Remover from a TV commercial.
However, he is allergic to an ingredient. So he didn't open the product.
He returned it via UPS.
Tristar Products accepted the product back, then nothing.
When I inquired why their account had not been credited yet. They wanted proof that the product had been returned.
I gave them the UPS Tracking Number however, they want a FAX of the signed returned receipt. I asked for an email adddress so I could scan the receipt and email it to them. Surprise, surprise no email address. This is a continuing saga, of which I will update periodically.

I intend to contact the District Attorney in Wallingford, Ct. to investigate, however, I don't expect too help there either.

Mrh
Lawndale, California
U.S.A.

This report was posted on Ripoff Report on 07/20/2007 01:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/TRISTAR-PRODUCTS/Wallingford-Connecticut-06495/TRISTAR-PRODUCTS-DIDNT-CREDIT-ACCOUNT-Wallingford-Connecticut-262133. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Account was credited

AUTHOR: Mrh - (U.S.A.)

Well to my surprise this company did credit our account. It took 2 weeks.

So as far as I'm concerned this case is resolved.

I hope everyone else who has issued with this company gets satisfaction also.
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