- Report: #507940
Report - Rebuttal - Arbitrate
Complaint Review: TRS RECOVERY SERVICES INC.
TRS RECOVERY SERVICES INC.5251 Westheimer Houston, Texas United States of America
TRS RECOVERY SERVICES INC. Want my money BACK and NOW!!! Took money out of account unauthorized after they had posted a payment I sent in via money gram! Been given the royal run around. Phoned the state's Attorney General's of Houston, Texas *EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you!
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Had a check bounce unknown until notice arrived in September, on the same day check went through. Sent in a money gram for $25.00 to pay for service charge. Received a letter requesting the service charge monies dated October 1st. Called the 1-800--835-3243 number to let them know of money gram. Money gram was posted on the 6th of October and they withdrew $25.00 from account without prior authorization on the 11th of October! I phoned the company on the 11th, according to Jojo the transaction involving my account was not posted. She gave me the refund department's number of 1-800-283-4567, someone will phone within 2 business days, office is opened Monday thru Friday from 8:30 till 4:40 yet a recording answers the phone, you are to leave your name, number and reference number found on your letter.
I phoned and report this company to our State's Attorney General Office on the 11th.
I called the (713) 567-0499 number this morning which is listed for the Corporate Office in Houston, TX. Again, I was sent to the same recording as I heard at the 1-800-835-3243 number. I spoke to Shelly, I asked Shelly where she was located...In the Philippines after her request for the routing number and my checking account number, which I refused to give. I asked her who owned this company and where do I find the information on them. She stated Telecheck is in charge of operations, their toll free number is: 1-800-366-2425 and they have a website too.
I am going to call the person this check situation occurred at and ask them why they're dealing with such a rip off company...I will no longer do business at HOME DEPOT!
This report was posted on Ripoff Report on 10/12/2009 09:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/TRS-RECOVERY-SERVICES-INC/Houston-Texas-77056/TRS-RECOVERY-SERVICES-INC-Want-my-money-BACK-and-NOW-Took-money-out-of-account-unauth-507940. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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