- Report: #638409
Report - Rebuttal - Arbitrate
Complaint Review: TRS Recovery Services
TRS Recovery Services5251 Westheimer Houston, Texas United States of America
TRS Recovery Services Telecheck Charged me a $71.07 SERVICE FEE for a check that had ALREADY CLEARED my bank Houston, Texas
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TRS Recovery Service charged me a $71.07 Service Charge Fee for a check that was run through my bank and cleared in July.
I was told that they called several times but left no messages. I asked how I was supposed to know that something had not cleared if they were not leaving messages with a telephone number to contact them back.
On June 28, I received a call from TRS and spoke with a lady who was a total *itch, saying that they had a check that had not gone through. I found out today through my conversation with Regina at TRS , that I had spoken with someone with the initials of PIK that day.
On that date I asked for a notice from TRS that they had an outstanding check. I never received one (It is even notated in their system that I requested it).
They took money out of my account one month later on August 28th for the "Recovery Fee." - Had I received the notice and an address to pay the collection fee of $35, I would have taken care of it, but instead they waited another month to get into my checking account and take the money, which doubled the amount due to them.
I spoke with a lady named Regina today and received the name and phone number of her Supervisor. It is Shawn Tillman (800) 927-0599 X 7579.
I will be calling Ms. Shawn Tillman and requesting that at least half of the money be credited back into my account. If that doesn't happen I will contact my attorney.
This report was posted on Ripoff Report on 09/07/2010 12:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/TRS-Recovery-Services/Houston-Texas-77056/TRS-Recovery-Services-Telecheck-Charged-me-a-7107-SERVICE-FEE-for-a-check-that-had-ALREA-638409. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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