- Report: #174632
Report - Rebuttal - Arbitrate
Complaint Review: TRUCKNATION - Truck Nation
TRUCKNATION - Truck Nation3333 Rauch St. Houston, Texas U.S.A.
TRUCKNATION - Truck Nation Ripoff Dishonest, Unreliable, Unqualified Commercial Truck Dealer Houston Texas
*Consumer Comment: BOTH HAVE POINTS
*Consumer Comment: TruckNation
*REBUTTAL Owner of company: Mr. Ernest
*Consumer Suggestion: Ernest - You are to blame!
*REBUTTAL Owner of company: Response to Mr. Ernest Sharky
They use nice big company ads that promise bumper to bumper reconditioning,DOT inspected ready,and much more.You pick the truck you want and they promise to fix it where it will be ready to work. They prepare it only after you sign for it because they sell so many they do not do it first.
I trusted them completly until a series of events unfolded over and over again from a higher apr that the finance company blamed them for but fixed it for me,a truck with lights out,loud airleaks, fluid leaks,brake drums and shoes badly worn and more and it was sitting there with a fresh TEXAS DOT windshield decal as if the truck met the legal safey requirements.
They have a 100% spanish speaking shop and have no buissness doing serious repairs as I had to get the brakes reworked, unproper cam positions and springs came undone on the truck. I have had an exhaust pipe that was cracked replaced, front drums and shoes replaced, new batteries, new starter, rear axle seal leak fixed, tightened loose u-joint bolts, power steering hose replaced (rubbed frame and leaked)(they wash everything to hide problems and use silver paint to hide exhaust leaks)and so much more on my own and have the reciepts to prove it.
They did fix some small stuff, missing knobs, muffler, light bulbs and small stuff like that. Oh, rear drums and shoes after begging them, but still had to get it redone correctly.
I've tried to contact the owner and he won't return my calls so here I am warning you. TEXAS DOT ENFORCEMENT
Why did I take the truck? I already signed for it. Took 2 weeks and 8 300 mile round trips just to get what they fixed done. I have had it three weeks now and only been able to do 2 short runs with it as it is always in the shop.
This report was posted on Ripoff Report on 02/03/2006 02:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/TRUCKNATION-Truck-Nation/Houston-Texas-77029/TRUCKNATION-Truck-Nation-Ripoff-Dishonest-Unreliable-Unqualified-Commercial-Truck-Deal-174632. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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