- Report: #1015920
Report - Rebuttal - Arbitrate
Complaint Review: TRX Alliance
TRX Alliance906 Dashiel Street Murfreesboro, Tennessee United States of America
TRX Alliance Doug Hughes. Owner Product misrepresented as comprehensive Tax Preparation Software Murfreesboro, Tennessee
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The Form 1065 business return has not been finalized yet and here it is February 17th!! There does not seem to be any way to file the state returns electronically, yet the company advertised full e-file capability. Even when I tried printing a New Jersey individual return the numbers did not align properly in number fields on the tax form.
As other people have said here and elsewhere, customer support is virtually non-existent. When you do get someone on the phone, they have no clue how to help you or how to resolve the problem. I think it is time to bite the bullet and dump this tax package for something that works! I'll ask for a refund, but based on comments from others it doesn't look good. Maybe it is time for a class action lawsuit against TRX.
This report was posted on Ripoff Report on 02/17/2013 06:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/TRX-Alliance/Murfreesboro-Tennessee-37130/TRX-Alliance-Doug-Hughes-Owner-Product-misrepresented-as-comprehensive-Tax-Preparation-So-1015920. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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