- Report: #1014688
Report - Rebuttal - Arbitrate
Complaint Review: TRX SOFTWARE
TRX SOFTWARE906 Dashiel Street, Murfreesboro, TN. Internet United States of America
TRX SOFTWARE INCOMPETENT AND NEEDS A CLASS ACTION LAWSUIT STARTED Internet
I used TRX in the past and they were good for the money, using other software packages and reselling them. I tried giving them as much time as possible to correct their home grown software that was "ready" at year end, and as of 2/15/13, state returns are all messed up, calculations do not work, carryovers do not work, and the list goes on and on. Every TRX user knows what I am talking about. I am not embarrassing myself and putting myself behind this season any longer. I switched to Proseries, spent more, but have piece of mind. Unfortunately, I have to redo all the returns to date, but will have to get over that and push forward. I requested a refund, and not surprisingly, didn't get a response.
I also referred a colleague , early in the year. Who knows if they will talk to me again...
TRX needs to take their advertising down, before someone that doesn't know any better, wastes their money. I am sure there are enough of us to fight this company if refunds are not returned, due to inoperable software. Its principal at this point, not $350... for me
This report was posted on Ripoff Report on 02/15/2013 07:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/TRX-SOFTWARE/internet/TRX-SOFTWARE-INCOMPETENT-AND-NEEDS-A-CLASS-ACTION-LAWSUIT-STARTED-Internet-1014688. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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