- Report: #1007021
Report - Rebuttal - Arbitrate
Complaint Review: TRX-Software
TRX-Software906 Dashiel Street, Murfreesboro, Tennessee United States of America
TRX-Software Tax Exact Retitled software so people got the BAD software. Murfreesboro, Tennessee
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Year 1, 1040Works gets rebranded as TRXWorks, and it works fine.
Year 2, 1040Works gets rebranded as TRXWorks PRO, and I order the TRXWorks product but they ship their own software called Tax Exact Pro. The Tax Exact is a piece of junk. I was never able to file with the product AND had to pay 200 to get the product I thought I was ordering in the first place.
Year 3, I order the TRX Pro software and I receive PRO 1040, which is the Tax Exact renamed and now they claim the 104Works is called "TRX Pro Premium" and it is $300 more!
I asked to have my $$ back and they refused.
This report was posted on Ripoff Report on 01/31/2013 07:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/TRX-Software/Murfreesboro-Tennessee-/TRX-Software-Tax-Exact-Retitled-software-so-people-got-the-BAD-software-Murfreesboro-Te-1007021. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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