- Report: #1022042
Report - Rebuttal - Arbitrate
Complaint Review: TRX Software
TRX Software TRX Alliance Tax Software that doesnt deliver Internet
*UPDATE Employee: This year's issues
*REBUTTAL Individual responds: trx software
*Consumer Comment: I also have experienced the nightmare of TRX
*REBUTTAL Individual responds: TNT TAXES
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1. Math errors.
2. Credits given where they shouldn't have been.
3. Credits disallowed where they should have been allowed.
4. Basic income tax errors.
5. Problems with proforma not working.
6. Problems with client letters.
I have emailed the company regarding a refund, but I have not received a reply. I finally had to purchase new software from CCH, and it is a joy to prepare income tax returns when I have software that is functional.
I will not be returning to TRX and I will let everyone I know in the industry know of their blatant disregard for providing a product that actually works.
This report was posted on Ripoff Report on 03/01/2013 10:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/TRX-Software/internet/TRX-Software-TRX-Alliance-Tax-Software-that-doesnt-deliver-Internet-1022042. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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