- Report: #1026615
Report - Rebuttal - Arbitrate
Complaint Review: TRX Software
TRX Software906 Dashiel St Internet United States of America
TRX Software TRX software does NOT work!!! Murfreesboro, Internet
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I found out that they no longer have a relationship with Red Gear (software developers) and have new developers. They are totally in over their heads. I have called on several occassions and get absolutely no results--ie fixes of problems that I share with them. I requested a refund and was told that I don't qualify. They offered my next year's software free! What a joke. They couldn't pay me to use it.
I have only done my return thus far and have called my clients and suggested that they get their returns done elsewhere. I can't trust the software. Numbers fall off forms causing the tax liability to change. Either I am going to totally retire or try another software else next year.
To do my own return, I have double checked each number; made sure it was on the form and then printed it. The IRS won't like it, but I guess I will paper file my return this year. How can I trust the e-file since I have seen numbers fall off the return while it is open!
Please, do NOT use this software.
This report was posted on Ripoff Report on 03/10/2013 04:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/TRX-Software/internet/TRX-Software-TRX-software-does-NOT-work-Murfreesboro-Internet-1026615. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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