- Report: #914087
Report - Rebuttal - Arbitrate
Complaint Review: TSP Travel
TSP TravelInternet United States of America
TSP Travel TSP-Travel, Fraud, Scam, over-charged for hotel, do not book through them. Represented themselves as Doubletree Hotel and Expedia. Internet
*General Comment: TSP is a Scam
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I called the number on the Doubletree Hotel website (800-394-1454) to book a room at the State rate. I gave the girl (who barely spoke English) my email, she repeated it back to me correctly, and said she would send me a confirmation email with the charges. I never got the email. When I checked out of the hotel, the hotel would not give me a receipt; said I booked the room through a 3rd party, Expedia. Which I did not. The hotel said I had to get the receipt from Expedia. So I called the 800-394-1454 again, and FINALLY got a person, (who barely spoke English) and I asked for a receipt. This must be Expedia, right?? She
looked up my reservation and couldnt find it. So I gave her the confirmation # I got from the Hotel. She found my reservation after about 10 minutes of asking me: what your name was again? What your phone number was again? I asked her to send me a receipt and after repeating my email to her 3 times, she actually did email me a receipt and to my surprise it was for nearly double what the State Rate should have been and her company was called TSP-Travel. NOT Expedia or Doubletree Hotel.
This report was posted on Ripoff Report on 07/18/2012 05:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/TSP-Travel/internet/TSP-Travel-TSP-Travel-Fraud-Scam-over-charged-for-hotel-do-not-book-through-them-Rep-914087. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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