- Report: #567450
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Complaint Review: TShirtsville
TShirtsville.com TShirtsville ripoff - I never recive the tshits or money back, Internet
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I made an order tshirtsville.com no CB070920026658 on 17.nov.2009 for a Mr Bungle tshirt, and recive this ok on 20.dec.2009.
I made the second order no CB075120026823 on 20.nov.2009 for 5 tshirts, and this order turn to be a rip off. I order: "Terror T-Shirt - Bloody Hand", "Cataract T-Shirt - Goat", "Lamb Of God T-Shirt", "Sex Pistols T-Shirt - Never Mind The Bollox" and " Nirvana T-Shirt - Rainbow Sitting Skinny". I pay online for all 5 tshirts by debit card 84.90. The payment was recived and confirmed by them ok.
I recive on 23.nov.2009 an email that Sex Pistold tshirt was shipped.
I also get an email on 26.nov.2009 where they told me that the rest of 3 t-sirts are delay and they are weithing for the stock to arrive from the official suplier.
I email them in 10.dec.2009 and ask whats happen with my tshirts and I recive the answer: Hi Ciprian, Sorry for the delay, We will be sending them later part of next week, Best regards, Jim
Then I recive another email on 14. [continued below]....
On 17.dec.2009 I get a mail from them that sey: Hi Ciprian, Has it arrived yet?
I call them on the phone and told them thats I did not recive any tshirt from this second 5 tshirts order. Tha lady from the phone told me thet only Sex Pistols tshirt was send and she "will investigate and let me know". As no one let me know for a week I call agen on the phone a little bit angry and the lady told me agen that "she will investigate"
In the same day on 18.dec.2009 I revice a mail "We will send it again today. Best regards. Jim". I email them right awey and ask them why they need to send the tshirt agen and recive this answer: Hi Ciprian, You said that you didnt receive it. As it has been lost in transit we have sent it again. Sorry for the problem. Best regards. Jim" So, can tshirts just disappear? What dos he mean "lost", they did not "investigate" as the lady told me on the phone?
On 4.ian.2010 I email them agen and ask them what about the other 3 tshirts? I told them that if I dont recive the tshirts in 1 week I want my money back. I get this mail: "Hi Ciprian, We have refunded for the 3 shirts that have not been sent. Sorry for the problems, Best regrads. Jim. They never bother to told me how long will get to recive them as I already weith for 6 weeks, they just refund. That was fine by me anywey that I figure will never get this tshirts. I get the refund ok.
Since then I wrote serveral emails, they never answer.
Has been 82 days since I order and pay this tshirts. Still never recive any tshirts from the second order. They claim they send the tshirts twice. But I never recive them.
I ask them what company did they use to send the tshirts? They never answer that as well. They ignore all my mails since 17.ian.2010. I always write them polite and never offencive.
This is not about the money. The firts tshirt was a gift for my best friend. I'm lucky I recive the tshirt. But what was happen if one of the other tshirts could also be a gift? What I was supouse to sey in this case? "Happy Birsthday! Your gift is a ripoff?"
I have no idea why they doing this. Is becouse I am from Romania or what?
I never recive this tshirts and I'm willing to do anything, reclamations and all. There have to be an Europe legal institution of costumers rights. Please point me in the right direction. I want to take legal actions agenst this copany. Thats not a normnal wey to behaive with costumers! I pay right awey with debit card in the minute I order and now they not reply my mails? If nothing will happen I will sue this company. Like I sey, is not about the money is about principles.
This report was posted on Ripoff Report on 02/10/2010 01:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/TShirtsville/internet/TShirtsvillecom-TShirtsville-ripoff-I-never-recive-the-tshits-or-money-back-Internet-567450. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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